Overview
Skills
Job Details
Top Skills & Years of Experience:
1-3 years' experience in the below
- Strong written and verbal communication skills and experience performing external communications
- Ability to process and document a fundamental understanding of end-to-end customer experience integration and dependencies
- Ability to grasp technical concepts and communicate with product owners and subject matter experts
- Must have proficiency with Microsoft suite
Nice to have skills:
- Understanding of application programming interface (API) technologies
- Knowledge of data warehousing and reporting
- Experience with Drupal webpage content management
- Experience writing knowledge base articles