Applications Manager

Overview

Hybrid
Depends on Experience
Full Time
10% Travel

Skills

managing software applications in a manufacturing environment

Job Details

Our client has an exciting opportunity for a hands-on Applications Manager! This position will focus on managing applications, not people.

With their state-of-the-art global manufacturing facilities and on-site applications support, they supply the world's top tier semiconductor manufacturers with a broad array of products and services used throughout the semiconductor manufacturing process. They have revenues of over $20 billion, with 310 group companies and 73,275 employees worldwide.

The successful candidate will be a vital leader in assisting businesses to achieve success, with responsibility for researching and acquiring the software applications required to propel growth forward. They will configure, monitor, and maintain these tools as needed, ensuring that they are used across departments. Furthermore, they are responsible for managing financial budgets associated with both projects and day-to-day operations, all while supervising server/hardware upgrades and reporting success to top management and stakeholders.

Description

Key responsibilities for this role include:

  • Research, procure and manage software applications that will contribute to the success of the company
  • Installing, configuring, monitoring, and maintaining those applications as and where necessary
  • Establishing protocols for software applications and ensuring their ease of use for others
  • Overseeing upgrades for servers, hardware, and software
  • Reporting on progress of operational issues to senior management, end users and stakeholders
  • Managing financial budgets for both specific projects and day-to-day running of specific departments
  • Researching and procuring: Finding and acquiring software applications that will help the company succeed
  • Training users: Providing training to users on how to use new software
  • Quality assurance: Using quality assurance skills to help the business meet its quality standards and ensure customer satisfaction
  • Communicating: Acting as a bridge between technical and non-technical stakeholders, and using strong communication and collaboration skills to translate technical concepts and foster teamwork

REQUIREMENTS

  • A Bachelor's degree in computer science, IT, or a related field is required.
  • A minimum of 10 years of experience managing software applications in a manufacturing environment
  • Fluency in software and systems, and experience with software and systems such as CSS, HTML, EDI, C
  • Software development: A sound understanding of software development life cycles, scripting, systems programming, Agile, and JavaScript
  • Database management, SQL
  • Project management: Experience in project management, system design, and database management
  • Troubleshooting: Experience troubleshooting technical systems
  • Business systems (ERP, Collaboration, Automation): Experience building and maintaining business systems, and assessing clients' business process requirements
  • User experience: Experience with user experience concepts
  • Training: Confidence in training employees and colleagues
  • Communication: Good communication skills
  • Documentation, Business Process/Analyst

ADDITIONAL REQUIREMENTS

  • Resilience - Adapting well in the face of workplace stressors, the ability to work effectively and efficiently in high stress and conflict situations, the ability to remain poised under all circumstances, the ability to maintain regular attendance and be punctual.
  • Communication - The ability to successfully and professionally express and exchange ideas and meanings with all levels of employees in the organization, the ability to interact appropriately with a variety of individuals including customers/clients, the ability to work as an integral part of a team, ability to interact effectively with people in a positive manner that engenders confidence and trust.
  • Reasoning and decision-making - The ability to understand, remember and follow verbal and written instructions, the ability to reason logically and make sound decisions.
  • Comprehension - The ability to complete tasks without direct supervision, the ability to simultaneously address multiple complete problems.
  • Organizational skills - Ability to multitask without loss of efficiency or accuracy, the ability to work and sustain attention with distractions and interruptions, the ability to perform in situations requiring speed, deadlines or productivity quotas.
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