D365 CE Tech Lead - Independent Consultants

  • Phoenix, AZ
  • Posted 1 day ago | Updated 1 day ago

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

.NET
API
Application Lifecycle Management
Authentication
Authorization
C#
Continuous Delivery
Continuous Integration
Customer Care and Billing
Customer Engagement
Data Lake
Dynamics
Management
Microsoft
Microsoft Azure
Microsoft Power BI
OAuth
Oracle
Performance Testing
Real-time
Regulatory Compliance
Web API

Job Details

Role: D365 CE Tech Lead
Work Model: Remote with required travels
Travel Requirement: Travel to client location during planning / Go-Live meetings.
Client Location: Phoenix, Arizona
Job Description: D365 Lead

  • Minimum 8+ years of hands-on experience in Dynamics 365 customer engagement apps
  • Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
  • Solid understanding of Customer Insights Journey components:
  • Customer journey orchestration
  • Real-time triggers, Segmentation, Templates, content blocks and Personalization
  • Extending Custom channel and building apis
  • Consent management and compliance regulations
  • Good understanding of fair view policy and platform limitation
  • Experience with Power Platform (Power Automate, Power Apps, Power BI)
  • Strong expertise in:
  • C# .NET Core
  • Dynamics 365 Web API / REST
  • Architect and implement event-driven and message-based integration patterns
  • Implement real-time and near real-time integrations using:
  • Dynamics 365 Web API
  • Azure API Management
  • Azure Functions, Logic Apps
  • Azure Service Bus, Event Grid
  • Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
  • Ensure API reliability with logging, monitoring, throttling, and retry policies
  • Support CI/CD pipelines and ALM using Azure DevOps
  • Collaborate with solution architects, consultants, and business stakeholders

Nice-to-Have:

  • Experience integrating with utility systems (Oracle CC&B)
  • Knowledge of Customer Insights Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
  • Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365
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