Overview
Skills
Job Details
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides onsite oversight and direct support of product management, product development, and quality assurance teams in delivering innovative solutions that exceed the needs of the Tribe s business enterprises.
2. Collaborates with the Vice President to ensure effective execution of key product roadmap initiatives that are on time.
3. Manages the product development lifecycle from product requirement documentation, stakeholder review and engagement, roadmap oversight, product readiness, and commercialization.
4. Establishes policies and procedures that ensure high-quality product requirements, designs, and software development practices.
5. Works with the Information Technology (IT) leadership team to forecast future skill needs to acquire and develop a robust succession plan that includes developing technical abilities as well as leadership and interpersonal skills.
6. Manages relationships with business stakeholders to support product adoption efforts and success.
7. Ensures compliance with all relevant policies, regulations, and standards.
8. Ensures proper assessment of performance metrics is being established that will support analyzing product success.
9. Performs other duties as assigned to support the ecient operation of the department.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Bachelor s degree in computer science, Business Administration, or a related field is required.
Minimum of twelve (12) years' experience in product management, product development required or a related field, with a strong background in gaming and hospitality systems preferred.
Minimum of seven (7) years of proven management experience required.
Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Strong product management skills and experience with market analysis and product lifecycle management.
Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
Strong analytical and problem-solving skills, with a focus on innovation and continuous improvement.
Knowledge of applicable data privacy practices and laws.
Ability to communicate and work effectively with all levels of management and technical teams to influence change and facilitate cooperation.
REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS
At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver s license with an acceptable driving record as determined by the insurance carrier is required.
Information Technology Infrastructure Library (ITIL), Information Technology Service Management (ITSM), Project Management Professional (PMP) and other Information Technology (IT) Certifications preferred but not required. Direct Gaming & Hospitality experience is highly preferable.
San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!