Overview
Hybrid
Depends on Experience
Full Time
Skills
Salesforce Support Engineer
Salesforce Administration
Apex & Visualforce
SOQL & SOSL
Salesforce Service Cloud
Job Details
Position: Salesforce Support Engineer
Location: Plano, TX (Hybrid)
Hiring: W2 Contract / Fulltime
Job Description:
- Production support: Salesforce Support Engineer
- Troubleshoot complex application and environment issues
- Good to have skills: Salesforce Administration, Apex & Visualforce, SOQL & SOSL, Salesforce Service Cloud
- Monitor Alerts, batch jobs, data loads, and integrations
- Maintain automation, standard operating procedures, and changing logs
- Coordinate with infrastructure, network, and development teams to resolve incidents
- Assist with the configuration and operational deployment
- Development of solutions to connect customer systems and extract and transform data
- Validate and test configurations against business requirements
- Effectively investigate issues/incidents and communicate findings in a root cause analysis
- Support and document scheduled production processes
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.