Overview
On Site
$30 - $40
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Data Center
power
temperature
humidity
security system
Job Details
Role: Data Center Tech Support
Location: Dallas, TX
Contract position
Rate: $40/HR on W2
The Data Center Tech support is responsible for providing first-level hands n feet support for data center operations, including incident management, hardware monitoring, basic troubleshooting, and hands-on assistance with server, storage, and network equipment.
Key Responsibilities:
- Ensure the smooth functioning of day-to-day activities within the data center environment.
- Monitor data center infrastructure and environmental conditions (power, temperature, humidity, security system, etc.).
- Perform routine checks and walk thorough on servers, storage, and network devices.
- Assist in sharing network device console, iLO management console, hardware installation, decommissioning, device and rack cabling, and basic maintenance tasks.
- Excellent troubleshooting and problem-solving skills
- Coordinate with technical support team for issue resolution and change implementations.
- Coordinate with Data Center service provider and logging the Remote Hand Support tickets and follow up till closures.
- Maintain accurate data center documentation of equipment, incidents, and procedures.
- Ensure compliance with physical security and access control policies and escort the vendor and visitors to the DC with valid scope.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.