Overview
Skills
Job Details
-
36 Months experience in the field of Desktop Support
-
36 Months experience with technical approaches in design, build testing, and debugging problems.
-
36 Months experience in mobile device management (MDM) solutions.
-
36 Months experience with Active Directory group policy standards
-
36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc).
-
36 Months of Windows 7 & 10 experience including 64 bit operating systems.
-
36 Months of scripting language experience - Power Shell preferred
-
36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening.
-
36 Months of recent experience with Window image deployment using MDT.
-
36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing.
-
36 Months active Directory management experience
-
36 Months experience with cyber security best practices and compliance
-
36 Months experience with Intel workstation hardware and operating systems
-
36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues.
-
36 Months of engineer experience: research, analysis, planning and implementation.
-
Certifications relevant to MS Windows
_________________________________________________________
Agency: NYS Department of Financial Services
Detailed Job Description: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs.