Systems Administrator

Job Title: Systems Administrator II

Location: Hybrid, Richfield, MN.

Duration: 12+ Months (Extendable)

Tell us about your department:

The Productivity Tools team at Best Buy is dedicated to facilitating effective communication and collaboration throughout the organization by utilizing productivity and collaboration solutions, including the Microsoft 365 suite. This team is comprised of engineers and specialists who contribute to the development, engineering, administration, and support of these essential capabilities.

Project Description:

Best Buy is seeking an Engineer to join its Productivity Tools team. The primary responsibilities of this position include designing, developing, and implementing enterprise-grade solutions utilizing the Microsoft Power Platform. Furthermore, the engineer may aid in areas such as administration, configuration, integration, and ongoing support of enterprise productivity tools.

Position Summary/Job Description:

• Microsoft Power Platform: Development and deployment of enterprise grade solutions using Power Apps. Integrate solutions with Microsoft Services and external systems using APIs or custom connectors.
• Microsoft 365: Administration, configuration, integration, and ongoing support of Microsoft collaboration stack.
• Scripting & API Management: Develop and maintain scripts using PowerShell and Azure Automation to streamline processes and improve efficiency. Work with Graph API and SharePoint REST API to integrate and automate workflows.
• Training and Documentation: Create and update standard operating procedures, conduct training programs, and ensure monitoring standards are met.
• Troubleshooting: Provide 3rd level support, resolving complex problems, and performing change management activities.
• Technical Development: Stay updated on external technical developments related to collaboration tools and grow technical subject matter expertise.

Skills Overview:

What are the top five skills and number of years of experience required to perform this job?

• 5+ years of experience with the Microsoft Power Platform
• 3+ years of Microsoft M365 engineering & support responsibilities within the Microsoft Collaboration Stack including SharePoint, Teams, OneDrive, Microsoft Office.
• 3+ years of experience in PowerShell scripting, Azure Automation and Graph/Rest API.
• Strong communication skills with the proven ability to influence technical direction
• Experience with ITSM functions and processes (ServiceNow)

What are some preferred/nice to have skills the manager is looking for?

• Bachelor s degree in computer science/ information technology
• Familiarity with enterprise architecture, solution governance, and Center of Excellence (CoE) models.
• Experience with Microsoft AI solutions like Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio
• Experience with diverse cloud technologies related to end-user computing, including cloud platforms (AWS, Azure, Google Cloud Platform).
• Experience working in Agile environments

Interview Process Overview:

2 rounds of interviews

• 1^st round with End User Experience managers
• 2^nd round with End User Experience engineers