Help Desk Analyst 2

  • Columbus, OH
  • Posted 3 days ago | Updated 3 days ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent

Skills

Help Desk
Windows 11
active directory
GPO

Job Details

Role: Help Desk Analyst 2

Location: Columbus, OH (Onsite)

In-person interview

Job Description:

Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.

Skill

Required / Desired

Amount

of Experience

Diagnoses, analyzes, and resolves issues for customers across multiple technological domains

Required

3

Years

Strong experience supporting Windows 11

Required

3

Years

Experience with file server management, active directory, GPO settings

Required

3

Years

Very extensive knowledge with Windows 11, active directory, GPO settings

Required

3

Years

Demonstrates strong technical proficiency in operating systems (Windows, macOS)

Required

3

Years

Experience with the Service Now IT service management application.

Required

3

Years

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