Overview
On Site
65k - 75k
Full Time
Skills
Creative Design
Technical Support
Microsoft
Active Directory
JIRA
Wireless Communication
Intellectual Property
IP
Customer Service
Communication
Microsoft Windows
OS X
Laptop
Microsoft Office
Microsoft Exchange
Computer Networking
Virtual Private Network
SAP BASIS
Job Details
Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems.
This is a great opportunity to bring your IT skills into a creative, design-driven environment. You'll support a team of architects and designers where your work truly makes a difference. They're looking for someone proactive, collaborative, and tech-savvy. You'll gain hands-on experience with diverse technologies, enjoy a supportive culture, and have room to grow professionally.
Required Skills & Experience:
Tech Breakdown
This is a great opportunity to bring your IT skills into a creative, design-driven environment. You'll support a team of architects and designers where your work truly makes a difference. They're looking for someone proactive, collaborative, and tech-savvy. You'll gain hands-on experience with diverse technologies, enjoy a supportive culture, and have room to grow professionally.
Required Skills & Experience:
- 3+ years of hands-on IT support experience
- 3+ years of Microsoft experience
- Proficiency with Microsoft Office 365, Microsoft Exchange, and Active Directory
- Experience supporting both Windows and macOS environments
- Familiarity with Jira ticketing systems
- Basic networking knowledge (VPN, Wi-Fi, IP addressing)
- Strong customer service and communication skills
- Bachelor's degree in IT or related field, or equivalent experience
Tech Breakdown
- Windows/macOS Endpoints & Laptops
- Microsoft Office 365 / Exchange
- Networking, VPN, Connectivity
- Ticketing Systems & Deployment Tools
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.