Overview
On Site
Depends on Experience
Full Time
No Travel Required
Unable to Provide Sponsorship
Skills
Account Management
Attention To Detail
Budget
Budget Management
Business Administration
Collaboration
Communication
Customer Experience
Customer Relationship Management (CRM)
Performance Metrics
Performance Monitoring
Microsoft Office
Organizational Skills
Market Analysis
Market Research
Marketing
Customer Service
Forecasting
Management
Partnership
Presentations
Process Improvement
Product Development
Reporting
Return On Investment
Revenue Growth
Sales
Sales Operations
Sales Strategy
Job Details
MAIN RESPONSIBILITIES:
- Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any concerns to foster long-term partnerships.
- Sales Support: Collaborate with the Sales Head to implement sales strategies and action plans, focusing on target markets and key accounts to drive revenue growth.
- Performance Monitoring: Track and analyze sales performance metrics for assigned accounts, identifying opportunities for improvement and making data-driven recommendations.
- Market Research: Stay updated on market trends, customer preferences, and competitor activities. Conduct market analysis to identify opportunities and potential gaps within the industry.
- Cross-Department Collaboration: Work closely with marketing, product development, and customer service teams to align efforts and ensure a seamless client experience.
- Client Presentations: Prepare and deliver presentations to clients, showcasing product offerings and highlighting how they meet client needs and objectives.
- Budget Management: Assist in managing the sales budget for assigned accounts, ensuring resources are allocated efficiently to maximize ROI.
- Sales Forecasting: Contribute to sales forecasting and reporting, providing insights on account performance and strategic action plans.
- Process Improvement: Continuously evaluate and refine account management processes, implementing best practices to enhance efficiency and effectiveness.
QUALIFICATIONS & REQUIRED SKILLS:
- Bachelor’s degree in business administration, Marketing, or a related field (Master's degree preferred).
- 5–10 years of experience in account management or a related sales role within the IT Service Industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent interpersonal and communication skills, with a strong ability to negotiate and present effectively.
- Strong organizational skills and attention to detail, with the ability to manage multiple accounts and priorities.
- Proficient in CRM software and Microsoft Office Suite.
- Willingness to travel within the region as required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.