Overview
On Site
Full Time
Skills
ServiceNow
ITSM
Job Details
U.S. CITIZENSHIP REQUIRED
ServiceNow Developer
A great opportunity awaits to drive positive, lasting change that moves missions and the government forward! Join a great team to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Great benefits package along with competitive salary.
ServiceNow Developer Duties and Responsibilities
- Determine problem areas within our current framework and recommend solutions
- Develop processes with ServiceNow that improve user access and navigation
- Collaborate with the project manager to establish timelines, specifications, and budget
- Implement and monitor changes to ensure a smooth transition
- Conduct staff training on new procedures
- Provide regular updates on project status to supervisors
- Troubleshoot issues for staff and customers
ServiceNow Developer Requirements and Qualifications
- Bachelor's degree in computer science, information technology, computer information systems, or a similar field
- 2+ years of working with ServiceNow, including configuring an ITSM service catalog
- ServiceNow Administrator Fundamentals certification is a plus
- Excellent communication and organizational skills
- Flexible schedule
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