Field Service Engineer - Joint Base Lewis-McChord

  • SEATTLE, WA
  • Posted 2 days ago | Updated 9 hours ago

Overview

On Site
USD 80,001.00 - 120,000.00 per year
Full Time

Skills

Science
Field Service
Technical Support
Red Hat Enterprise Linux
Linux
COTS
Computer Hardware
Leadership
Help Desk
Training
DoD
Security Clearance
Security+
Linux+
Adobe AIR
Information Technology
Systems Engineering
FOCUS

Job Details

Job ID:

Location: SEATTLE, WA, US

Date Posted: 2025-05-29

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-time

Shift: Day Job

Travel: Yes, 10 % of the Time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION:
  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training
  • Support Program Help Desk
  • Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:
  • Mid-Level: BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
  • Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

REQUIRED SKILLS:
  • Experience with tactical networks and troubleshooting
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines

REQUIRED CLEARANCE:
  • Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:
  • Security+ certified (active on Day 1)
  • Linux + certification or the ability to obtain within three months of hire date

DESIRED SKILLS:
  • Army Air Defense background (14 or 140A or 14G)
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Willingness to acquire CDL

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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