Overview
Skills
Job Details
Job Description
The Information Security Sr. Business Analyst is responsible for supporting the successful delivery of projects for the Global Cyber and Information Security Team which meet the defined business and technical requirements. This position reports to the Global Cyber & Information Security Program Leader. A key focus of this position is to participate in supporting a wide range of projects across the Cyber & Information Security team. Project Team members are critical resources, providing the necessary skills and experience to complete the project successfully. Members are responsible for: establishing priorities and completing deliverables as scheduled; identifying and escalating issues and barriers; participating in communication and change management plans, and providing input in support of reporting progress.
Essential Duties and Responsibilities:
Under the leadership of a Project Manager, participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to Project Manager, peers and others; driving the resolution of issues; and taking personal responsibility for results
Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
Support the implementation of solutions by building relationships and partnerships with key stakeholders; understanding business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Collaborate closely with project stakeholders to implement the requirements, provide necessary guidance to testers during QA process
Identify improvement opportunities (proactive and reactive)
Elicit and clearly document business, functional, and technical requirements
Assess business process and system inefficiencies
Identify ways to increase adoption and customer satisfaction
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Understand and negotiate needs and expectations of multiple stakeholders
Serve as a liaison between Cyber & Information Security and other teams to assist or gather business requirements needed for system modifications, enhancement and implementations
Assist with test planning, development, and execution to ensure the successful delivery of cyber and information security solutions, while minimizing negative impacts to the customer
Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
Meet with Project Team regularly to review project deliverables and deadlines
Support new solution implementations, system conversions, upgrades, and enhancements
Responsible for creating or coordinating the creation of required project artifacts
Manages project repository in Microsoft Teams / SharePoint
Interacts closely with project stakeholders
Operationally troubleshoots complex issues
Highly self-motivated - functions under broad supervision
Other project and support activities as appropriate
Qualifications/Skills
Required:
Bachelor's degree in Business, Information Technology, Cybersecurity or related field
Minimum of 10 years of Business Analysis experience
Technology acumen (working knowledge) and awareness of key infrastructure, networking, IT operations and cyber & information security processes
Experience working with third party vendors to implement SaaS solutions.
Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies
Preferred:
Certified Business Analysis Professional (CBAP) certification (highly preferred)
Experience working on information security initiatives
Experience working with off-shore or remote teams
Behaviors:
Ability to work on information security initiatives and to collaborate effectively with stakeholders at many levels
Must have strong team orientation and seek team and colleague success as the priority
Ability to drive consensus among various stakeholders, including technology stakeholders and third parties
Excellent written and verbal communication skills
Excellent organization skills
Strong attention to detail
Demonstrated ability to prioritize and manage multiple initiatives simultaneously
Ability to work at a fast pace and cope with conflicting deadlines
Proven ability to deliver excellent customer service
Good analytical and problem solving skills
Dependable, hardworking, professional, self-starter, able to work well with cross functional teams
Work Traits:
Ability to work independently and prioritize work load
Title: Information Security BA
Location: Remote
Client Industry: Insurance
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>