Technical Business Analyst ERP & eCommerce

Overview

Remote
On Site
Depends on Experience
Full Time
No Travel Required

Skills

Business Analyst
Technical BA
eCommerce
Magento
Adobe Commerce
Shopify
BigCommerce
Salesforce Commerce Cloud
ERP
SQL
BRDs
FSDs
user stories
process flows
UAT
Agile
Boomi
Jitterbit
Celigo
ETL
DTC
Systems Architecture
Order To Cash
Pricing
Process Flow
Project Implementation
Extract
Transform
Load

Job Details

Technical Business Analyst ERP & eCommerce
Location: Full Remote (must work EST hours)

Overview
We are looking for a Senior Technical Business Analyst with strong experience in ERP eCommerce integrations, business requirements, and cross-functional delivery. This role partners closely with business teams, IT, and external developers to translate needs into technical solutions, improve processes, and support end-to-end project execution in a fast-paced environment.
What You ll Do:

  • Gather and translate business requirements into clear functional/technical specs.
  • Lead analysis of ERP eCommerce workflows (order-to-cash, product data, pricing, inventory, fulfillment).
  • Support troubleshooting of integration issues (APIs, middleware, data flows).
  • Conduct fit/gap analysis and propose effective solutions.
  • Create documentation: requirements, process flows, data mapping, UAT scripts.
  • Lead UAT planning and execution across multiple systems.
  • Coordinate with product, IT, marketing, and external partners on implementations.
  • Support project timelines, communication, and change management activities.
  • Identify opportunities to improve processes and system performance.

What We re Looking For

  • 7 10+ years as a Business Analyst or Technical BA.
  • Required: Recent hands-on experience with eCommerce platforms (e.g., Magento/Adobe Commerce, Shopify, BigCommerce, Salesforce Commerce Cloud).
  • Strong understanding of ERP systems and end-to-end business workflows.
  • Experience with ERP eCommerce integrations and system troubleshooting.
  • Ability to read SQL and understand system architecture basics.
  • Strong documentation skills (BRDs, FSDs, user stories, process flows).
  • Experience running UAT and supporting multi-system testing.
  • Comfortable working in Agile environments.
  • Excellent communication and stakeholder management skills.
  • Ability to thrive in a fast-paced, high-growth environment.

Nice to Have:

  • Experience with integration tools (Boomi, MuleSoft, Jitterbit, Celigo).
  • Knowledge of data architecture, ETL, or data governance.
  • Experience in retail, DTC, or high-volume eCommerce operations.

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About KGTiger Corporation