Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Servicenow
ITSM
Job Details
Title: ServiceNow Business Analyst
Location: NYC, NY OR NJ
Description
- Gather, analyze, and document business requirements for ServiceNow implementations.
- 10 years of experience as a Business Analyst, preferably with ServiceNow.
- Work with developers to ensure solutions meet business requirements and ServiceNow best practices.
- Support ITSM modules such as Incident, Problem, Change, Service Catalog, CMDB, etc.
- Facilitate workshops, requirement sessions, and design discussions with stakeholders.
- Perform UAT planning, coordination, and execution.
- Provide ongoing support, troubleshooting, and enhancements of ServiceNow modules.
- Maintain documentation, configuration changes, and release notes.
- Strong understanding of ServiceNow ITSM processes and platform capabilities.
- Experience writing BRDs, FRDs, user stories, and acceptance criteria.
Thanks & Regards
Satish Reddy |Lead Technical Recruiter |Dizer Corp.
1912 Mentor Ave | Painesville | OH 44077
Direct : |Work : Ext: 134 |
Linkedin:
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