Overview
On Site
USD 61,000.00 - 85,000.00 per year
Full Time
Skills
Technical Support
Problem Solving
Conflict Resolution
Computer Hardware
Operating Systems
Remote Support
Microsoft Windows
OS X
Network
Wireless Networking
IOS Development
Android
Microsoft Office
Active Directory
Microsoft Deployment Toolkit
System Imaging
Management
Microsoft SCCM
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced IT Systems Analyst II to join our team in Seattle, Washington. In this role, you will provide technical support and expertise to end-users, ensuring the seamless operation of hardware, software, and network systems. This is a fully on-site position requiring strong problem-solving skills and a hands-on approach to troubleshooting and system management.
Responsibilities:
Provide direct desktop support to end-users, addressing technical issues related to hardware, software, and operating systems.
Configure, troubleshoot, and maintain systems running on Windows and Mac OS X platforms.
Diagnose and resolve network connectivity problems for devices on both wired and wireless networks.
Offer technical assistance for mobile platforms including iOS and Android devices.
Utilize Microsoft Active Directory to manage user accounts and permissions effectively.
Deploy and maintain standard system images using Microsoft Deployment Toolkit.
Monitor systems and resolve incidents or service requests through Microsoft System Center Suite.
Assist in the implementation and ongoing maintenance of IT systems to ensure optimal performance.
Document support activities and maintain accurate records of technical solutions provided.
Core Benefits:
M/D/V - a portion will cover spouse and dependents
LT Disability Insurance
Retirement Plan: 403(b) eligible for company match up to 5% after 1 year
PTO/Holidays/Sick Time: in 1st year of employment will accrue minimum of 10 days PTO, 10 days paid sick leave, 10 holidays, 2 floating holidays
Requirements
At least two years of hands-on experience providing desktop support in an IT environment.
Proficiency in troubleshooting and configuring Windows and Mac OS X systems.
Familiarity with diagnosing network connectivity issues on wired and wireless networks.
Knowledge of mobile platforms such as iOS and Android.
Experience working with Microsoft Office and Active Directory.
Competence in using Microsoft Deployment Toolkit for system image management.
Understanding of the Microsoft System Center Suite for handling incidents, service requests, and monitoring systems.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced IT Systems Analyst II to join our team in Seattle, Washington. In this role, you will provide technical support and expertise to end-users, ensuring the seamless operation of hardware, software, and network systems. This is a fully on-site position requiring strong problem-solving skills and a hands-on approach to troubleshooting and system management.
Responsibilities:
Provide direct desktop support to end-users, addressing technical issues related to hardware, software, and operating systems.
Configure, troubleshoot, and maintain systems running on Windows and Mac OS X platforms.
Diagnose and resolve network connectivity problems for devices on both wired and wireless networks.
Offer technical assistance for mobile platforms including iOS and Android devices.
Utilize Microsoft Active Directory to manage user accounts and permissions effectively.
Deploy and maintain standard system images using Microsoft Deployment Toolkit.
Monitor systems and resolve incidents or service requests through Microsoft System Center Suite.
Assist in the implementation and ongoing maintenance of IT systems to ensure optimal performance.
Document support activities and maintain accurate records of technical solutions provided.
Core Benefits:
M/D/V - a portion will cover spouse and dependents
LT Disability Insurance
Retirement Plan: 403(b) eligible for company match up to 5% after 1 year
PTO/Holidays/Sick Time: in 1st year of employment will accrue minimum of 10 days PTO, 10 days paid sick leave, 10 holidays, 2 floating holidays
Requirements
At least two years of hands-on experience providing desktop support in an IT environment.
Proficiency in troubleshooting and configuring Windows and Mac OS X systems.
Familiarity with diagnosing network connectivity issues on wired and wireless networks.
Knowledge of mobile platforms such as iOS and Android.
Experience working with Microsoft Office and Active Directory.
Competence in using Microsoft Deployment Toolkit for system image management.
Understanding of the Microsoft System Center Suite for handling incidents, service requests, and monitoring systems.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.