NOC Senior Engineer

Our client within the hospitality development space is in search of a NOC Senior Engineer in Plano, TX, for a fully onsite, direct-hire position. The Senior Engineer will be responsible for the implementation, monitoring, and maintenance of the organization s IT infrastructure (hardware, software, networking & data centers) within the Command Center. The Senior Engineer focuses on ensuring performance, availability, and security, troubleshooting complex issues, and optimizing infrastructure systems.

WHAT BENEFITS OUR CLIENT OFFERS:

• 100% Covered Healthcare for Both Employee and Family
• Company Paid Short Term Disability
• Company Paid Life Insurance plus company Paid Dependent Life Insurance
• Great 401K Match
• 18 Days PTO Accrued
• Team Members receive significant hotel discounts (internationally as well).

RESPONSIBILITIES:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, systems, and key processes, reviewing system and application logs appropriately.
• Act as an escalation point for junior Command Center Team Members and other IT staff.
• Monitor server performance and maintain the server infrastructure.
• Ensure network redundancy and disaster recovery.
• Diagnose and resolve complex network issues, including connectivity problems, performance degradation, and security breaches.
• Ensure infrastructure security and compliance with protocols.
• Implement and manage network security measures, such as firewalls, VPNs, and intrusion detection systems.
• Conduct vulnerability assessments and apply security patches as needed.
• Work closely with Command Center Operations Manager and assume delegated authority as needed.
• Interact with vendors to select and integrate new hardware or software solutions, as needed.

QUALIFICATIONS:

• Bachelor s degree in Information Technology, Computer Science, or a related field (preferred).
• 9+ years of demonstrated experience in IT Infrastructure engineering, preferably within a Command Center environment.
• Experience with analysis and resolution of complex problems for server hardware, application and software integration, and deployment techniques in a multi-location environment.
• Strong expertise in Windows Server (2016, 2019, 2022), DHCP, DNS, and file-sharing technologies.
• Experience with Active Directory and associated technologies (Group Policy, DNS, LDAP, Kerberos.)
• Deep expertise with Linux distributions (Red Hat/CentOS preferred.).
• Supporting technologies including LDAP, Identity Management, Authentication, Load Balancing, Patch Management, and Security tools.
• Familiarity with virtualization platforms (VMware ESXi, vCenter, Hyper-V, etc.).
• Hardware knowledge:
  • Servers: Dell/HP/IBM.
  • Networking: Cisco/Juniper/F5/Aruba/CheckPoint.
  • Storage: NAS/SAN familiarity.
• In-depth knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and technologies (e.g., VLANs, VPNs, QoS).
• Cloud service platform knowledge/familiarity AWS/Azure.
• Hands-on experience with SAN, NAS, and cloud storage technologies.
• Microsoft 365 administration.
• Proficient in one or more scripting languages (PowerShell, Bash, Perl, Python, etc.).
• Experience with various monitoring packages (e.g., Zabbix, Nagios, etc.).
• Relevant certifications (e.g., MCSE, RHCE, CCNP, CCIE, JNCIP) are highly desirable.
• Must be available to work varied shifts including nights, weekends &holidays, to ensure 24/7 coverage.
• Provide off-hours support on an infrequent, but as-needed basis during critical incidents. (Potential shifts may run 24/7 due to the needs of the business.)

Apply Today! CP # 8472