Overview
On Site
Full Time
Skills
Enterprise Services
Service Level
Collaboration
Management
Security Clearance
Reporting
Virtualization
Attention To Detail
Messaging
Oracle Management Server
VMware
Microsoft SCOM
ServiceNow
Prism
Splunk
DoD
Computer Science
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2506281
Location: ARLINGTON, VA, US
Date Posted: 2025-06-02
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations to support the DISA JSP Program.
Shift Schedule: Team A: 7 a.m.-7 p.m. Sunday -Tuesday and every other Wednesday. This will be full-time onsite work at the Pentagon.
Position Overview and Responsibilities:
Qualifications
Requirements:
Location: ARLINGTON, VA, US
Date Posted: 2025-06-02
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations to support the DISA JSP Program.
Shift Schedule: Team A: 7 a.m.-7 p.m. Sunday -Tuesday and every other Wednesday. This will be full-time onsite work at the Pentagon.
Position Overview and Responsibilities:
- Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base
- Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements
- Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved
- Perform Administrator functions, including creation, modification, and deletion of accounts across various systems
- Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives
Qualifications
Requirements:
- Active TS clearance
- Active DoD 8140 IAT Level II cyber certification or better
- Minimum 3 Years' experience in Tier III Support operations. Years of experience will be accepted in lieu of a degree. A bachelor's degree is desired
- Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools
- Hands on e xperience with Server Administrations including virtualization
- Commitment to adapting and adhering to best practices
- Attention to detail and professionalism
- Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS, ECGS, ITS, and MCS
- Hands-on experience with VMWare, SCOM, Aternity, ServiceNow (SNOW), Prism and Splunk
- Active DoD 8140 IAT Level III certification
- Bachelor's degree in Computer Science or related IT or technical field
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.