Overview
On Site
$90,927.05 - $163,668.69
Full Time
No Travel Required
Skills
Cloud Computing
Customer Service
Information Technology
Microsoft
Microsoft Azure
Linux
Job Details
The Department of Information Technology is currently seeking a Cloud Engineer in the Infrastructure Division. This position will serve as a lead engineer in support of the County's private and public cloud environments providing the highest level of customer service.
- Provides cloud systems design and administration. Analyzes, designs, and troubleshoots cloud systems; assists with installation, configuration, operation, and maintenance of cloud systems and related infrastructure; develops and maintains system documentation, procedures, and standards; manages system installation, upgrades, and replacements; and provides technical support to Network Engineers, Systems Engineers, and other staff.
- Maintains performance of cloud systems. Monitors performance of County cloud systems; analyzes system utilization, identifies problems, and makes adjustments to correct processing problems; and identifies and corrects problems using monitoring tools and testing equipment.
- Provides customer service. Provides courteous and timely customer service to County staff, vendors, citizens, and other visitors. Refers customers to appropriate staff.)
- Resolves system issues. (Identifies and corrects problems with computer hardware and software using monitoring tools and testing equipment.
- Troubleshoots computer hardware issues. Identifies and corrects problems with computer hardware using available monitoring tools; works with maintenance providers to resolve hardware issues.
We are seeking someone who has:
Salary commensurate with experience- Knowledge of public clouds including AWS and Azure
- Advanced knowledge of private cloud hypervisors including Nutanix AHV
- Advanced knowledge of Microsoft and Linux Server Operating Systems
- Ability to strategically plan the engineering requirements for cloud systems
- Ability to make technical recommendations associated with cloud systems
- Ability to make creative and strategic approaches to problem solving and an ability to tackle complex issues
- Demonstrated excellent customer service skills
Minimum Qualifications
- Bachelor degree with coursework in computer science or related field
- Four years of related technical work experience
- Equivalent combination of education and experience.
Preferred Requirements:
- Local government experience
- Experience in designing and implementing hyperconverged systems using Nutanix
- Experience in SharePoint, Teams, and ServiceNow software.
- Infrastructure Library Foundation (ITIL), Project Management Professional (PMP), or Certified Associate in Project Management (CAPM) certifications
Job Contingencies and Special Requirements
Pass fingerprinting criminal background check and DMV check.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.