Overview
On Site
Full Time
Skills
Microsoft Office
Technical Support
Inventory management
Customer service
Effective communication
Warehouse
Shipping
Recovery
Inventory
Organized
SAFE
Leadership
Forecasting
Auditing
Research and development
Procurement
Data
Reporting
Management
Microsoft Excel
Microsoft Outlook
Job Details
The GSC End User Warehouse Agent (EUTS) role is to support the GSC-IT department and End User Technical Support team in shipping, receiving, cycle counting, inventory management and recovery of Best Buy Assets. Be part of a team that puts people before all else and accounts for what comes next.
Key responsibilities:
Basic Qualifications:
Preferred Qualifications:
Key responsibilities:
- Processes inbound warehouse ticket orders, receives assets, manages the internal and field product returns process, handles packaging and shipping of managed asset inventory
- Organizes and maintains the GSC-IT warehouse and inventory to ensure that workspaces are orderly, organized, and safe
- Maintains and monitors internal and End User parts, assets and assists leadership with forecasting stock requirements
- Replenishes part stocks as necessary, processes replenishment orders and verifies/processes transfers to and from remote locations
- Completes weekly inventory audits and monthly cycle counts on GSC-IT and End user inventories. Identifies and assists with resolution on product discrepancies
- Processes and manages bulk asset orders, asset retirement processes, manages 3rd party shipments via internal procurement system, and performs data wipes as necessary for assets scheduled for return or recycling
- Provides ad-hoc and weekly/monthly inventory reporting to management
Basic Qualifications:
- 6 months of experience in inventory, warehouse or similar environments
- 6 months of experience using Microsoft Office applications (Word, Excel, and Outlook)
- 6 months of experience customer service experience using phone skills
- 6 months of experience in a team environment requiring, clear, professional and effective communication
- Ability to lift and maneuver up to 50 lbs. frequently and repetitively, with or without accommodation.
Preferred Qualifications:
- 1 year of experience in inventory, warehouse or similar environments
- 6 months of experience with Best Buy's proprietary inventory systems or other related systems
- 6 months of experience in procurement/part ordering