Sr. Agile Project Manager - Hybrid

Title: Sr. Agile Project Manager - Hybrid

Description:

The client is looking for an individual who will help our organization manage a large-scale CRM implementation. We are hiring a Senior Agile Project Manager who will work with teams in a fast-paced technology organization.
We are looking for someone with skills in communication and collaboration, experience leading successful large-scale CRM implementations and aligning the project goals with the business objectives.

Skills

Experience leading the end-to-end implementation of CRM projects, from initiation to closure, with management of project scope, timelines, budgets, and quality standards
Employ an outcome-oriented approach to defining project goals and success criteria
Ability to manage cross-functional project teams, including internal resources and external vendors, ensuring efficient resource allocation and effective utilization
Employ an agile mindset, espousing transparency, continual improvement and customer centricity
Expertise in facilitating scrum ceremonies including backlog grooming, sprint planning, stand-up meetings, sprint review and retrospectives
Experience leading through influence without direct reporting lines
Possesses advanced customer service skills to support senior-level executive stakeholders
Experience leading high-visibility cross-functional technical projects
Experience working with and bridging the gap between internal teams and external implementation partners keeping the project on time and on budget
Expert reporting and escalation/visibility capabilities [project metrics/dashboards/statetc
Practical experience working with multiple project management methodologies including at least one of the following: Scrum, Kanban, Waterfall, SAFe
Working with any project management organizational or visualization tools; examples could be Jira, Confluence, Microsoft Project, Asana, Monday.com, Trello, SmartSheet, Wrike, or Rally
Experience scheduling projects by breaking down large plans into smaller tasks
Ability to lead technical conversations and work with teams to prioritize work based on value delivered, and highlight risks to delivery and support of a product
Skills to work with business and technology stakeholders to understand and document objectives and requirements, translate technical requirements and solutions into business language and back
Disciplined in project management domains including risk management, stakeholder engagement, change management and quality assurance
Managing the flow of information to all stakeholders of the project from sponsors to users impacted
Experience developing, maintaining and distributing (as appropriate) standard project management deliverables including: requirements, project schedules, issues & action items log, and meeting minutes
Remove impediments for the team to execute on work

Nice to have

Extensive knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics, Oracle CRM) and related technologies
Strong leadership skills, with the ability to inspire and motivate cross-functional teams to achieve project objectives
Experience participating in both front office and information technology teams

Qualifications

Prior positions as either a Project Manager or Scrum Master
A college degree is not required
Optional certifications are a plus: Certified Scrum Master (or equivalent), Project Management Professional or other related certification

Top Skills:

Qualifications

Optional certifications are a plus: Certified Scrum Master (or equivalent), Project Management Professional or other related certification
Practical experience working with multiple project management methodologies including at least one of the following: Scrum, Kanban, Waterfall, SAFe
Working with any project management organizational or visualization tools; examples could be Jira, Confluence, Microsoft Project, Asana, Monday.com, Trello, SmartSheet, Wrike, or Rally

Note :

Hours: 8:00am to 5:00pm
Client is looking for candidates either in NYC, or Charlotte location
Hybrid

Mandatory skills:

CRM projects, CRM implementation,
project scope, timelines, budgets, quality standards,
scrum ceremonies, backlog grooming, sprint planning, stand-up meetings, sprint review, retrospectives,
customer service,
project management methodologies, Scrum, Kanban, Waterfall, SAFe,
visualization tools, Jira, Confluence, Microsoft Project, Asana, Monday.com, Trello, SmartSheet, Wrike, Rally,
project management domains, risk management, stakeholder engagement, change management, quality assurance

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Ramadas Kumaresan

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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