Desktop Systems Administrator

Randstad is seeking a highly skilled Desktop Systems Administrator for a key client in the Philadelphia area. This role is a hybrid of technical engineering and operational management, focusing on the architecture and maintenance of a robust Windows environment. You will be responsible for the end-to-end lifecycle of endpoint devices-from designing custom images using MDT and optimizing deployment task sequences to automating administrative tasks through PowerShell. Beyond the technical "hands-on" work, you will serve as a point of contact for vendor relations and project coordination, ensuring all services align with ITIL best practices and are meticulously tracked within ServiceNow.

• OS Lifecycle Management: Design, build, and maintain "Gold Images" for Windows 10 and 11 using Microsoft Deployment Toolkit (MDT).
• Deployment Automation: Create and optimize complex task sequences, deployment shares, and custom scripts to streamline large-scale OS migrations.
• Scripting & Efficiency: Develop and execute PowerShell and VBScript solutions to automate routine administrative tasks and system configurations.
• System Troubleshooting: Serve as an escalation point for complex hardware and software issues, ensuring minimal downtime for end-users.
• Service Management: Manage tickets and workflows within ServiceNow, adhering to ITIL frameworks for incident and change management.
• Operational Oversight: Lead technical projects, manage vendor relationships, and ensure all documentation is current and accurate.

Technical Expertise: Proven experience managing Windows 10/11 operating systems in an enterprise environment.

Imaging Tools: Advanced proficiency with MDT, including experience with task sequences and deployment share management.

Coding Skills: Strong ability to write and debug PowerShell scripts; familiarity with VBScript syntax and error handling is essential.

Process Knowledge: Solid understanding of ITIL principles and experience working within the ServiceNow platform.

Professionalism: Excellent oral and written communication skills with a track record of successful vendor and project management.

Location: Ability to work on-site in Philadelphia

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.