Long Island Garden City Only / Help Desk Support

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices.

This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes.

Thanks so much for applying! This is not an entry level role but it is a junior role, and we will be very happy to call people who have got a year or two in help desk work and are in the area.

Requirements:

• 1-2 years of experience in a help desk role, troubleshooting technical problems
• Any experience with the following is greatly appreciated but not an absolute requirement:
  • Microsoft 365 product suite (Teams, OneDrive, etc)
  • Remote access technologies like VPN or terminal services
  • Basic Networking concepts and technologies (DHCP, DNS)
  • Basic Active Directory administration
• If you've got most of the above shown clearly on your resume and live in the Garden City Long Island area, PLEASE feel free to text after submitting your application.

Benefits:

• Strong care insurance; medical, dental and vision etc
• Flexible remote work environment
• Strong PTO package and additional sick time
• 401k plan with matching
• Many more!

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