Oracle Fusion Technical Analyst

Remote (occasional travel required to STL, MO and other site locations, less than 20%)

Oracle Fusion Technical Analyst (Manufacturing, Finance, Human Resources, Customer Experience, Field Service)
With 1 or more area of expertise: SCM, ERP, HCM, CX, CPQ, Field Service
This is a new role and will report directly to the IT Manager for Applications and Data and work closely with Business owners, Project Managers, Vendor partners and Directors of IT and ERP Implementation. This a critical role as part of a digital transformation of the organization moving forward with the latest software.

• You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.

• You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
• You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively.
• You have excellent communication skills. You can clearly explain complex technical concepts
• You have Well-developed implementation and troubleshooting skills with ability to analyze details and synthesize "big picture".
• You can apply creative use of industry standard tools to aid in the diagnostic process

Responsibilities

• The main role of an analyst is to assist with the design, deployment, development and troubleshooting of solutions to highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, business knowledge, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
• Support the implementation of an Oracle Cloud Fusion deployment and ongoing support requiring high time commitment
• Willingness to cover wide technical/business domains and work across modules.
• Ability to learn and extend their capabilities with self-based training.
• Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios
• Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
• Should be able to develop SQL queries to assist with the extraction of data and/or correction of existing extractions.
• Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis
• Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts
• Conduct training and knowledge sharing sessions
• Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
• Should have knowledge of localizations
• Knowledge on Security setup would an added advantage.
• Must have very good communication skills, Must be a team player, willing to learn new technologies
• Must be willing to work with night shifts and support 24/7 operations
• Experience and Expertise in the following areas is seen as an advantage:
  • OIC
  • OCI
  • Test Scripts
  • Month End Period Close
  • ETL and Data Migration Experience with SQL Server
  • Cost Accounting
  • MRP
  • XML
  • Java, J2EE and Oracle ADF
  • SOA and Web Services
  • PL/SQL, Forms, Reports, Scripts
  • Discoverer, Workflow, BI Publisher / OTBI Reports
  • Java / JSP
  • Web ADI ,OAF , ADF
  • PaaS Integrations, OIC, SOA, Web Services
  • JavaScript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python
  • HCM Extract , HDL File Transfers
  • OSI Model

Others

• Exhibit effective analytical skills & organizational skills
• Good command over spoken & written English
• Interact directly with customers and follows through on all assignments and takes ownership of customer issues
• Seeks innovative ways to improve the process of delivering solutions to customers
• Strong written and verbal English communication skills