Business Analyst

Location: Onsite - Jackson, MS (M-F)

Job Description:

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement. They facilitate meetings among internal/external teams, develop business requirements, refine user stories, assist with project planning, execute testing and communicate with the development teams to ensure products meet business/customer needs. The following is a high level overview of job responsibilities:

Gather and analyze data to identify specific business opportunities

Convert business requirements into smaller user stories

Write clear and well-structured business requirements

Communicate and validate requirements with relevant stakeholders

Collaborate with various teams to manage the backlog

Update and maintain requirements and documentation traceability (Business Requirement

Document/ADO/ServiceNow)

Assist with product requirement testing and monitoring reported defects

Test and evaluate business processes to recommend improvements

Create reports, dashboards and visualizations to help others understand business performance

Analyze process deficiencies and bottlenecks to make improvements

Execute well-thought-out solutions and plans to improve product efficiencies

Assist with project management responsibilities

Identify automation opportunities

The Eligibility Business Analyst should be comfortable with the below skills:

Great analytical, critical thinking and creative problem-solving skills

Superior presentation and negotiation skills

Strong management and organizational skills to handle multiple projects and deadlines

Strong working knowledge of overall Microsoft suite applications

High degree of attention to details and focus on quality

Adaptable and capable of working in fast-paced environments

Experience in generating process documentation and reports

Experience in analyzing data to draw business-relevant conclusions

Demonstrated project management software skills, including planning, organizing, and managing resources

Understanding of software development life cycle (SDLC) processes

Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into actionable insights

Required Skills:

Bachelor s degree or higher in Business Analysis, Business Administration, Finance, Information Technology, Computer Science, or related field

Two or more years of experience in a Business/Systems Analyst or Quality Assurance role

Proven experience with business and technical requirements analysis, verification, and methodology development, deriving requirements and testing

Preferred Skills:

Knowledge of Medicaid, SNAP, TANF and other such government programs

Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a plus.

Experience writing SQL queries

Knowledge of current IT terminologies, technologies and software development methodologies is a plus.