Program Manager

ROLE IS 3-4 DAYS ON SITE

15 PLUS YEARS EXP

No technicial competency would be needing but any kind of human capital or hr project experience would be helpful- true program manager, 15-20 years of experience

Nice to haves: no industry experience, if person is able to work with clients, it team, and take ownership of all activities in terms of tracking, reporting, management

We are exploring internal tracking other tools, but using ADO currently

Essential Project Manager Job Functions: * Perform Project Management functions within WBG ITS and related non-ITS departments, following PMBOK principles * Gather project scope and requirements * Understand business technologies and be effective in coordinating with WBG teams, vendors, and clients across multiple units. Business technologies components applications such as cloud applications, SaaS, PaaS, etc. * Develop detailed project plans and schedules for each assigned project (typical project activities may include requirement gathering, design and specifications, budgeting, procurement, delivery, staging, shipping, deploying and testing of various technologies and related equipment). * Work closely with local teams and other collaborating IT teams or other contractors and consultants to monitor project milestones and critical paths to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues * Produce project status reports for colleagues and clients * Design, monitor, operate, and maintain optimal functioning processes and procedures of project facilities, and other related IT infrastructure/facilities * Create or assess Project implementation plans, monitor and control change request process * Create project documentation, guide team(s) in writing and documenting technical information/specifications on project or services. * Follow-up on pending operational issues: review open trouble tickets, project implementation in coordination with institutional teams and coordinate any field activities * Record/update all activities using the official project management tools, incident (trouble ticket) management system, inventory management systems, etc. * Review customer business requirements and determine where support is needed relative to existing technical systems design * Coordinate effective workflows and processes with one or more vendor and/or alliance partners * Take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success * Take personal ownership and accountability to meet deadlines and achieve agreed-upon results, and demonstrate personal drive to do so * Collaborate with other team members and contribute productively to the team's work and output, demonstrating respect for different points of view * Support deployment and management of process(es) for identifying mission criticality of newly proposed business applications Educational Qualifications and Experience: * Experience executing global IT Infrastructure and facility projects utilizing multiple technologies and frameworks * Project management experience in planning, executing, and monitoring in a multi cultural environment Official Use Only * Experience researching, investigating, evaluating, and qualifying new vendor solutions * Working experience with staff and contractors in a global setting * Experience working in a large, complex global organization in an IT related field * Role Specific Experience in IT project management planning, executing, and monitoring complex projects in a cross-functional, multi-cultural environment * Extensive experience with unified communications, VOIP, and video infrastructure projects utilizing multiple technologies and frameworks in a Global setting * Experience with creating and following a work plan to develop and implement a Project Management tool solution * Experience with technical reporting and management tools, such as Jira * Experience in creating reports and communication for Senior Management audience * Role Specific Experience in managing large IT projects, IT Governance, Data Warehouse projects, Financial Services domains, Portfolio Performance Management (PPM) systems, Clarity. Certification Requirements: * PMP certification is required. * Agile Certifications Required Skills/Abilities: * Good knowledge of MS SharePoint and MS Office * Excellent oral and written communication skills * Ability to analyze information and draw accurate conclusions * Ability to apply problem-solving skills to evaluate and solve problems effectively * Ability to work cooperatively and collaboratively in a multinational team environment and build effective working relations with clients, colleagues, and vendors * Ability to prioritize conflicting demands in high-pressure and time-critical situations * A strong sense of responsibility and reliability to complete job in the time required * Knowledge of broad range of hardware and software products * Demonstrated ability to understand Business Continuity management and requirements from * Demonstrated ability to produce a wide range of deliverables such as memoranda, requirements documents, status reports, terms of reference (TORs), project plans, etc. * Advanced knowledge and experience in the SDLC methodologies including Agile, Waterfall and SCRUM * Advanced knowledge and experience in the development of project resource management * Advanced knowledge and experience in the project and program management processes with institutional planning, investment, and project performance measurement options

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.