Overview
Skills
Job Details
- We are looking for a Sr. Product Manager for the PLG team.
- Resource should have 10 yrs experience.
- 6+ months
Product Manager - Product Led Growth
Company Overview
Client helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people s lives.
What You ll Do
We re looking for a strategic, execution-minded Product Manager to lead in-product adoption experiences. You will be spearheading efforts to drive awareness, activation and engagement across Docusign products. This role is also about experimenting and growing these customers through innovative ways to drive retention at scale.
This is a unique opportunity for someone who thrives as an individual contributor who can navigate and influence across many teams. You ll be at the center of adoption strategy, coordinating across analytics, product, marketing, operations, and customer success to drive growth.
In this role, you will partner closely with a cross-functional team of product managers, lifecycle marketers, customer success, global learning, engineers, UX designers, analysts, operations, and other growth experts. Your goal will be to unleash Docusign s potential by paving the way for a smooth customer experience that fuels ongoing engagement with our products. This is an exciting opportunity for someone who wants to play a pivotal role in taking Docusign s growth trajectory to brand new heights.
This position is an individual contributor role, reporting to the Sr. Director of PLG.
Why This Role is Unique
You won t be inheriting a playbook you ll be helping to design and write it. You ll be expected to lead this area with an owner mindset: analytical, collaborative, decisive, cross-functional, and obsessively accountable to customer and business outcomes.
What You ll Do
- Define clear requirements for experiments and initiatives that help drive awareness, activation and adoption.
- Collaborate closely with cross-functional partners on execution, from design, engineering, to lifecycle marketing and related product teams.
- Partner with Analytics and Biz Ops to define and track key performance metrics, and surface insights.
- Serve as the connective tissue across cross-functional teams, bringing clarity, urgency, accountability, and strategic direction.
- Secure executive buy-in, resources, and alignment across the organization to ensure company-wide success.
What you Bring
- 10 years of experience in growth, or product management roles in a SaaS environment
- A proven ability to operate at multiple altitudes executive presence with a willingness to get into the weeds
- Outstanding analytical foundation with an instinct for how numbers translate into customer behavior and business outcomes, and strong data analysis and modeling skills in SQL and/or excel
- A track record of influencing product and marketing teams without direct authority
- Bias for action, pragmatism over perfection, and a strong internal compass
- Familiarity with hybrid sales/self-service SaaS models is a plus
- Experience in growth, especially around customer acquisition, retention, and monetization.
- Experience leading cross functional teams across product, engineering, design, and GTM by influence with high visibility and tight interdependencies
- Experience using data and telemetry to review performance and make data-driven decisions
- Proven track record of driving significant, company-wide impact
- Strong bias for action and adept at hands-on problem solving.
- Growth mindset, appreciating the benefit of constant iteration and making progress over perfection .
- Able to articulate a clear vision to anyone at any level of the company including executives.
- Able to lead from the front by doing and inspire teams
- Excellent verbal and written communication and collaboration skills, with an ability to craft stories from data and inspire change