Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
Customer Focus
Application Development
Change Management
Collaboration
Communication
FOCUS
Industry-specific
Management
Microsoft Exchange
Microsoft Office
Job Details
Microsoft 365 Technical Specialist
Raleigh,NC
Onsite
Client: State of NC
The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Skill
Required / Desired
Amount
of Experience
Extensive hands-on experience with Microsoft 365 services and collaboration tools such as SharePoint, Teams, Exchange Online, Power Platform;
Required
information protection, and AvePoint.
Required
Communication: Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and
Required
non-technical audiences.
Required
Proven ability to perform high-level troubleshooting of complex issues;manage incident, problem,configuration, change management processes efficiently
Required
Customer Focus: Strong focus on delivering high-quality products timely and efficiently, consistently meeting or exceeding customer expectations.
Required
Nice to have: Copilot experience
Required
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