Overview
Remote
$60 - $70
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Skills
Sirion
Sirion CLM
CLM
Contract life cycle management
Sirion Certification
Generative AI
Job Details
We have an excellent opportunity for Sirion CLM Implementation Consultant for, Austin, Texas, United States location.
Required experience :3+ Years
Required experience :3+ Years
Location :Remote
If you are Interested, Please your share your updated Resume along with your free time to connect with you over the contact number.
If you are Interested, Please your share your updated Resume along with your free time to connect with you over the contact number.
Job Description:
As an Implementation Support Analyst/ Sr Analyst, you play a key role in designing and supporting Sirion SaaS platform. In this role, you will cooperate with external and internal stakeholders such as Customer Success, Professional Services, Service Desk, Product and Engineering.
Role: Analyst (Implementation Support)
Experience: 2-4 years
Key Responsibilities
- Working with business users to validate requirements and maintain knowledge of all product functionality according to customer requirement.
- Coordinate with functional groups and identify all required enhancements and processes changes as per client requirement to resolve all issues and provide onsite support to all clients for implementation process.
- The candidate should be familiar with workflow management.
- The candidate should be knowledgeable about UAM (User Access Management)
- Should be able to make the configuration changes as per requirement.
- Should have strong problem-solving skills, with excellent written and verbal communication.
- Follow standard process for escalation of unresolved issues (Defects & Enhancements) with product Teams with timely follow-ups.
- Take ownership of customer issues reported and see problems through to resolution.
- Provide prompt and accurate feedback to customers & account managers.
- Advanced to Expert knowledge of Microsoft excel/Word and understanding of internet technologies.
- Knowledge of SDLC, Incident,Change managementprocesses & Bug racking/Ticketing tools.
- Knowledge of software upgrades and releases
- Well versed with complex user administration module on SaaS platforms or similar.
- Well versed with process flow designing (MS Visio or similar software)
- Proficiency in process documentation is expected.
PROFILE
- Educational Qualification Required Bachelors Degree or similar Degree/ Diploma.
- At least 4 years (Analyst) of working experience in ERP implementation, supporting SAAS cloud applications.
- Very good knowledge of technical Implementation & support.
- Strong communicator and have a friendly attitude.
- Knowledge of handling complex user access module.
- Highly analytical and data-driven mindset.
- Experience in cloud-based Implementations, process adaptation & UAT.
If you are Interested in this opportunity, please share your updated profile to proceed further.
Appreciate your references if anyone in your network was interested in this opportunity.
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