Systems Administrator

Job Responsibilities:

• Support Capital Markets trading desk operations and live trading activities.
• Act as the primary operations contact; manage workflows and ensure compliance.
• Implement and monitor operational risk controls to adhere to internal policies and regulatory requirements.
• Collaborate with trading, compliance, legal, and middle/back-office teams for seamless trade execution.
• Partner with technology and project teams to drive process improvements, system upgrades, and automation initiatives.
• Prepare for significant market events and ensure business continuity.
• Produce operational reports and metrics for management review.
• Manage technology issues through a ticketing system.
• Oversee initiatives to install and maintain hardware and software.
• Maintain user access accounts.

Skills:

• Knowledge of trading platforms, market data feeds, order execution, and post-trade processing.
• Strong understanding of system administration tasks, user profile management, OS-level troubleshooting, and system performance monitoring.
• Experience with endpoint management tools like Microsoft SCCM, including device provisioning, patch management, and software distribution.
• Familiarity with networking concepts, latency analysis, and firewall configurations.
• Experience with cloud platforms (AWS, Azure).
• Proficiency in Python, R, or Excel for data analysis, automation, and reporting.
• Ability to oversee real-time issue resolution, ensuring minimal downtime and swift recovery from system failures.
• Strong ability to liaise between traders, technology support teams, and compliance officers to align technology with business needs.
• Familiarity with market data vendors (Bloomberg, Reuters) and pricing feeds.
• Expertise in service management concepts such as ITIL practices or SDLC.
• Experience interpreting system design and identifying measures to improve system performance.
• Skilled in documentation and database reporting for analysis, data discovery, and decision-making.

Tools:

• Proficient in Microsoft Excel.
• Experienced in using ServiceNow to manage digital workflows.
• Skilled in Mac OS.
• Proficient in Microsoft System Center Configuration Manager.
• Proficient in Workspace One.
• Proficient in Windows 10/11.
• Experience using JIRA.