Major Incident Manager

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Major Incident Manager

Job Details

Dear Applicant,
We are excited to share an excellent opportunity with one of our leading clients for a Major Incident Manager in Wilmington, DE (Onsite Role).
If this role matches your expertise, please apply with your most updated resume for consideration.
Job Title: Major Incident Manager
Location: Wilmington, DE (Onsite Role)
Duration: Long Term Project
Note: Work shift timings will be determined by the customer based on their operational requirements.
Shift time: Mondays through Thursdays 11:00pm 09:00am EST (Friday, Saturday, and Sunday off).
Job Description:
(Must-haves)
  • Must carry a minimum of 5+ years of experience as Major Incident Manager.
  • Review proposed major incidents and assess validity based on business impact.
  • Facilitate troubleshooting bridge calls to drive issues to resolution.
  • Document activities and discussion of the major incidents.
  • Communicate/Escalate throughout any event to required levels of leadership.
  • Generate and Distribute an After-Action Report for every Major Incident.

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About Echo IT Solutions, Inc.