OA/ETSO - EXCEPTION - ServiceNow Developer

Overview

On Site
Compensation information provided in the description
Full Time

Skills

Change Request Management
Workflow
Business Rules
UI
SOAP
Collaboration
Dashboard
Analytics
Unit Testing
Documentation
Systems Architecture
Writing
Sprint
Computer Science
Information Systems
JavaScript
API
Scripting
IT Operations
SPM
Agile
Scrum
IT Service Management
Automated Testing
ServiceNow
Google App Engine
Configuration Management Database
Web Portals

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

OA/ETSO - EXCEPTION - ServiceNow Developer
Salary: $128,000
**Hybrid role -- requiring on-site presence two days per week, or as needed** Local candidates only!
On-site Address - Forum Place 555 Walnut St, Harrisburg PA
*37.5 hours per week position

ServiceNow Developer is responsible for collaborating with commonwealth personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.
Position Duties and Tasks: (As below but not limited)

  • Design, develop, and implement ServiceNow applications and integrations.

  • Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.

  • Develop and maintain custom applications/modules using ServiceNow Studio.

  • Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.

  • Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.

  • Collaborate with Business Analysts and stakeholders to gather and clarify requirements.

  • Develop reports, dashboards, and performance analytics widgets.

  • Perform code reviews, unit testing, and maintain code quality and security.

  • Maintain documentation on configurations, customizations, and system architecture.

  • Documents all work for future reference.

  • Able to work in a team environment.

  • Able to communicate effectively orally and in writing.

  • Participate in Agile/Scrum development cycles and sprints.

Required Skills:

      • Bachelor's degree in computer science, Information Systems, or related field.

      • 5+ years of hands-on ServiceNow development experience.

      • Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.

      • Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).

      • Familiarity with Agile/Scrum methodologies.

      • ServiceNow Certified System Administrator (CSA) is required.

      • ServiceNow Certified Application Developer (CAD).

Desired Skills:

      • ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).

      • Experience with Automated Test Framework (ATF).

      • Exposure to ServiceNow App Engine and Flow Designer.

      • Understanding of CMDB and Discovery.

      • Knowledge of Employee Service Portal and custom widget development

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech