Senior Staff UX Designer (Only w2, No C2C)

Title: Senior Staff UX Designer (Only w2, No C2C)

Job ID: 36229118

Duration: 6+ months

About the role:

Client is looking for a thoughtful, strategic, and self-motivated Senior Staff UX Designer to join our GTM (Go-to-Market) team. This role is ideal for someone who thrives in ambiguity, excels at balancing multiple priorities, and advocates passionately for great user experiences.

What you get to do in this role:

• Help define and evolve the experience vision for the internal implementation of SOM (Sales and Order Management) in alignment with business and user needs.
• Work closely with business, product, engineering, and XD partners to define requirements and turn business needs into simple, high-quality user experiences.
• Collaborate with fellow designers to ensure a cohesive and unified end-to-end experience across the entire SOM ecosystem.
• Produce design deliverables, including user flows, process flows, sketches at various levels of fidelity, wireframes, journey maps, service blueprints, documentation of the results of design-related meetings, and annotations and documentation for design deliverables.
• Go beyond designing for individual screens and features to consider the broader systems and ecosystems at play, designing for entire journeys and the operational realities behind them.

Qualifications:

• You take a goal-centered approach to your designs and have a good grasp of design-thinking methodologies, using empathy and critical thinking to understand and frame problems.
• You are an effective communicator who can clearly and concisely communicate ideas, perspectives, user research, design problems, and design solutions in a diplomatic and persuasive manner.

• You can contribute to multiple projects (at various stages) concurrently, meet deadlines, and adapt quickly to changing priorities in a fast-paced agile environment.
• You can collaborate and negotiate, weighing trade-offs between user impact and levels of effort while still ensuring quality work.
• You can easily move between considering the forest and paying attention to the trees.
• You are comfortable working with ambiguity, shifting priorities, and cross-functional dependencies.
• You can operate at both a strategic and executional level, influencing product direction while delivering high-quality design work.
• 10+ years of relevant design experience.
• Strong knowledge of UX best practices including mobile-first, responsive design and accessibility standards.
• An inspiring portfolio that demonstrations systems thinking, service design, and end-to-end product experience.
• Skilled in Figma and experienced working within design systems and the challenges of out of the box solutions.