Overview
Hybrid
$30 - $35
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
Skills
M365 Application
desktop\laptop troubleshooting
Hardware
Active Director Management
Job Details
Role :- Help Desk Support - Onsite - Only local to MS
Location :- Jackson, MS, USA
Duration :- Long Term
Job Description :-
**** Very long term project; initial PO for 1 year but expected to go for multiple years *** Webcam interview*** Need 3 verifiable references***Onsite*** only local to MS
Accuracy, and ease of use for all stakeholders.
- Selected candidate s role will focus on providing all levels of support to our customer base, both
- remotely and onsite. Candidate will be the initial point of contact with end users requesting IT
- Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software
- installation, peripheral hardware implementation and active directory administration. Candidate
- must also have experience providing remote assistance using various platforms and must be
- experienced with providing support for M365 Applications. Must be good at organizing,
- prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in
- accordance with established support procedures. Candidate must also have excellent
- communication skills.
Required Skills:
- 3 +Years Experience working in a help desk environment
- 3 +Years Experienced with providing support for M365 Applications
- 3 +Years Experience providing remote assistance using various platforms
- 3 +Years Experience in desktop\laptop troubleshooting, and software installation
- 3 +Years Hardware Implementation and Deployment
- 3 +Years Basic Active Directory Management
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