System Administrator

Job Details:

Title: System Administrator

Duration: 12 Months with a high possibility of Extension

Location: Tallahassee, FL 32399

Job Duties:

*) Manage, maintain, and troubleshoot the Power Platform applications and the SharePoint on-premises and online server environments to ensure security, availability, and performance.

*) Establish new Power Platform and SharePoint system specifications by consulting with users and analyzing workflow, access, information, and security requirements.

*) Upgrade SharePoint systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.

*) Provide user support and resolve incidents related to Power Platform and SharePoint functionality, permissions, and access control.

*) Assist Power Platform users with simple applications, automated workflows, and dashboards.

*) Perform regular site audits, monitor usage, and ensure optimal performance for SharePoint.

*) Generate reports on usage, issues, and ticket resolutions for Power Platform and SharePoint.

*) Collaborate with end-users to understand requirements and recommend appropriate Power Platform and SharePoint solutions and enhancements to improve functionality, efficiency, and user experience.

*) Maintain documentation for Power Platform and SharePoint solutions, including design documents, best practices, user guides, and troubleshooting guides.

*) Conduct Power Platform and SharePoint training sessions and create knowledge base articles for common user issues.

*) Work closely with other business offices to ensure seamless integration with other enterprise systems.

*) Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

*) Protect the organization's value by keeping information confidential.

*) Accomplish organizational goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

*) Support other IT staff, including developers.

Experience:

*) Must have knowledge of SharePoint Online and/or On-Premises administration, including site management, permissions, and content management.

*) Must have knowledge of supporting Power Platform applications, including Power Apps, Power Automate, and Power BI.

*) Must have knowledge of Microsoft products, including Office 365, OneDrive, and Teams, in an extensive environment.

*) Must have knowledge to troubleshoot and resolve system, application, and integration issues for Power Platform and SharePoint.

*) Knowledge of governance and compliance best practices within the Power Platform and SharePoint environments.

*) Knowledge of diagnosing and resolving technical issues using analytical and problem-solving skills.

*) Knowledge of basic network concepts and web-based application troubleshooting.

*) Knowledge of creating and maintaining user guides, technical documentation, and knowledge base articles.

*) Knowledge of IT service management platforms (e.g., ServiceNow) for ticket management and incident resolution.

Knowledge of IIS Administration a plus.