Senior Business Analyst

Summary

As a Senior Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas.

• Plans, designs and recommends business processes to improve and support business activities.

• Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated into the system design. Assists in analyzing testing results throughout the project.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project
• Assists in analyzing testing results in all phases.

.... your role continued

• Provides time estimates for project related tasks
• Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs
• Distributes work and guides other team members. Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor the work of other business analysts.
• Works independently to drive a project and is a Subject Matter Expert on sub-system.

What we're looking for

Experience & Education

• Minimum6 years of Business Analysis experience, or a Bachelor's degree with equivalent combination of education and relevant experience
• At least 3 years of healthcare industry experience, preferably in Medicaid or Medicare

Requirements Engineering & Analysis

• Skilled in requirements elicitation through stakeholder interviews
• Experienced in requirements determination using structured techniques for documentation, analysis, evaluation, and validation
• Adept at decomposing high-level information into detailed technical requirements

• • Abstracting low-level information into business-relevant insights
  • Distinguishing between stakeholder requests vs. actual needs
  • Differentiating requirements from solutions
  • Classifying and prioritizing requirements by value and feasibility
  • Applying object-oriented analysis withUML modeling techniques

Process Modeling & Optimization

• Proficient in business process modeling for both current-state and future-state workflows
• Identifies transformation opportunities and process gaps

Scope Management & Change Control

• Skilled in defining and managing scope and client expectations
• Experienced in requirements traceability and change management processes

.... continued - What we're looking for

Risk Management & Problem Solving

• Identifies and proactively mitigates risks throughout project lifecycle
• Applies creative thinking to address complex business and technical challenges

Communication & Collaboration

• Conducts ambiguity analysis to ensure consistent understanding across users, designers, and testers
• Demonstrates strong verbal and written communication skills
• Builds effective working relationships and fosters collaborative team dynamics

Other skills - must have

• Strong interpersonal skills to interact with customers and team members
• Strong analytical and problem solving skills
• Strong Presentation skills to present to management and customers
• Good Personal computer and business solutions software skills
• Good ability to work in a team environment with multiple team members
• Has completed or interested in completing CBAP or CCBA certification
• Strong leadership skills to coordinate, oversee and lead team/project members
• Willingness to travel

Specialized Skills and Experience - preferred

• Software Development Life Cycle experience with (multiple methodologies)
• Requirements Gathering and creating deliverable documentation
• Developing structured user manuals and training
• Visualization modeling
• Business rules modeling
• Develop and executing acceptance test plans.
• Requirement Traceability
• Experience working with project and change management tools such as Visio Flow, ALM, iTrace, rTRACE.
• Experience with SQL queries
• Experience in Health Care/Health Insurance

What you should expect in this role

• This position is a hybrid position and requires candidate to reside within commuting (driving) distance of Tallahassee, FL without needing to relocate.
• Fully remote from US locations might be considered for fully qualified candidates. Office hours would be 8a - 5p eastern time.
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is July 18, 2025