Overview
On Site
USD 57.00 - 66.00 per hour
Contract - Independent
Contract - W2
Skills
SAP BASIS
Jersey
Attention To Detail
Business Process
Data-flow Diagrams
Collaboration
Microsoft
Data Analysis
Workflow
Requirements Elicitation
Documentation
Process Mapping
Data-flow Analysis
Microsoft Visio
Microsoft Technologies
Microsoft Power BI
Microsoft Azure
Agile
Scrum
Project Management
Analytical Skill
Gap Analysis
Call Center
Customer Service
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.
Responsibilities:
Analyze and document business processes, workflows, and requirements to identify areas of improvement.
Create detailed process maps and data flow diagrams using Visio to support project goals.
Collaborate with non-technical end users to gather and translate their needs into structured business requirements.
Work closely with cross-functional teams to support technology modernization and automation initiatives.
Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.
Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.
Conduct gap analyses to identify discrepancies between current and desired business states.
Provide documentation and insights necessary for agile scrum development processes.
Support call center operations by analyzing customer service workflows and recommending improvements.
Ensure all deliverables are compliant with organizational standards and project timelines.
Requirements
Proven experience as a Business Analyst with strong skills in requirement gathering and documentation.
Proficiency in process mapping and data flow analysis using Visio.
Ability to communicate effectively with non-technical stakeholders and translate their needs into structured requirements.
Familiarity with Microsoft tools such as Power BI and Azure is preferred.
Experience working on technology modernization or automation projects.
Knowledge of agile scrum methodologies and their application in project management.
Strong analytical skills with experience conducting gap analyses.
Background in supporting call center customer service operations is an advantage.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.
Responsibilities:
Analyze and document business processes, workflows, and requirements to identify areas of improvement.
Create detailed process maps and data flow diagrams using Visio to support project goals.
Collaborate with non-technical end users to gather and translate their needs into structured business requirements.
Work closely with cross-functional teams to support technology modernization and automation initiatives.
Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.
Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.
Conduct gap analyses to identify discrepancies between current and desired business states.
Provide documentation and insights necessary for agile scrum development processes.
Support call center operations by analyzing customer service workflows and recommending improvements.
Ensure all deliverables are compliant with organizational standards and project timelines.
Requirements
Proven experience as a Business Analyst with strong skills in requirement gathering and documentation.
Proficiency in process mapping and data flow analysis using Visio.
Ability to communicate effectively with non-technical stakeholders and translate their needs into structured requirements.
Familiarity with Microsoft tools such as Power BI and Azure is preferred.
Experience working on technology modernization or automation projects.
Knowledge of agile scrum methodologies and their application in project management.
Strong analytical skills with experience conducting gap analyses.
Background in supporting call center customer service operations is an advantage.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.