Senior Service Now Consultant

  • Posted 13 days ago | Updated 13 days ago

Overview

Remote
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

ITSM
REST API
CSA
CIS-ITSM

Job Details

Our enterprise-level client is seeking to add a Senior Service Now Consultant into their remote team. Please see below for full details--

Job Notes:

-6+ months contract
-ASAP start date
-100% Remote
-Drug & Background required.

Must have:

  • Current ServiceNow Certified CSA or CIS-ITSM
  • 5+ years of ServiceNow IT Service Management (ITSM) experience
  • Has significant experience and success in Sr. architect / developer roles for medium to large enterprise ServiceNow environments (preferred experience in healthcare sector)
  • Self-motivation with ability to work independently in a virtual environment.
  • Collaborative working style with the ability to work cross-functionally to deliver exceptional client services.
  • Experience working on an Agile delivery team.
  • Experience with integration patterns and utilizing REST APIs within ServiceNow and external applications to integrate data and processes.
  • Strong Client and Server JavaScript development experience within the ServiceNow platform.
  • Adherence to regulatory/technical governance and policies.
  • Strong understanding of ServiceNow platform best practices.

Nice to have:

  • A degree, preferably in Computer Science, Information Systems Management, Engineering, or similar discipline; supported by experience in a similar technical environment.
  • Come prepared with best practice content for meetings/workshops/sessions aligned to scope of services.
  • Act as a technical consultant for requirements gathering sessions with Customer stakeholders.
  • Contribute as required to create a backlog of customer defined stories.
  • Design solutions for the story backlog.
  • When required, configure and develop solutions from the story backlog.
  • Perform unit and functional testing on stories and support customer UAT break/fix.
  • Refine functional testing steps as required when performing peer reviews.

Focus areas: Employee center, service catalog, flow designer, ITSM workflows, virtual agent, Integration Hub, IT Onboarding.

Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka Big Name - think big banks, big pharma, etc.).

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Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in the job posting guarantees employment.