ServiceNow CMDB Analyst

Overview

Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

NATURAL
Design Architecture
Systems Design
Management
Impact Analysis
Decision-making
Computer Hardware
Lifecycle Management
Data Modeling
IT Asset Management
ITIL
Analytical Skill
Data Quality
Communication
Data Integrity
Regulatory Compliance
Optimization
Collaboration
IT Service Management
Configuration Management Database
ServiceNow
Reporting
Dashboard
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft
Microsoft SharePoint
SANS
IT Consulting
Professional Services
Information Governance
Investments

Job Details

Inspiration Global seeking an ServiceNow CMDB Analyst with natural curiosity and a technical mindset who is interested in actively learning, growing, and taking on more responsibility, Own and develop relationships, act as technical point of contact.

As an ServiceNow CMDB Analyst your job duties involve:

Job Description:

to be a part of our Consulting team. You will participate and effectively contribute to the design, architecture, and implementation of complex applications, often using new technologies. You will provide technical expertise and systems design for individual initiatives. You will have the opportunity to work with other SME consultants from our existing team.

Responsibilities:

  • Own and manage day-to-day CMDB operations within ServiceNow, ensuring configuration data is reliable and trusted.
  • Ensure asset and configuration data is accurate, complete, and aligned with ITAM lifecycle requirements and CSDM standards.
  • Apply data quality rules, reconciliation logic, and certification activities to improve accuracy and consistency across multiple data sources.
  • Partner with the ServiceNow team to optimize discovery tools, integrations, and automation, minimizing duplication and strengthening overall data accuracy.
  • Generate health dashboards, reports, and metrics that demonstrate CMDB accuracy, compliance, and alignment with CSDM.
  • Provide CMDB insights and support for impact analysis related to incidents, changes, and requests, enabling stronger decision-making.

Education & Skills:

  • Strong understanding of IT Asset Management principles (hardware, software, contracts, lifecycle management).
  • Strong experience with ServiceNow CMDB data model, discovery, and integrations.
  • Knowledge of ITAM and ITIL processes is a must.
  • Excellent analytical skills, with the ability to identify data quality issues and resolve them.
  • Strong communication and collaboration skills across IT, ITSM, and Business stakeholders.
  • Proactive and business-value mindset focused on data integrity, compliance, and lifecycle optimization.
  • Ability to collaborate across IT and ITSM teams to solve problems, improve processes, and continuously enhance CMDB accuracy and maturity.

Additional beneficial skills include:

  • ServiceNow CIS-Discovery or CIS-CMDB certification.
  • MS Office.
  • MS SharePoint.
  • ServiceNow Reporting and Dashboards.
  • Microsoft Office Suite (Word, Excel, PowerPoint).
  • Microsoft Teams and SharePoint.

Additional Information:

Job Type: Harrisburg, PA (Onsite)

Contract: C2C

Duration: Long term

Company Overview:

Inspiration Global is a growing technology consulting & professional services firm with offices in Harrisburg, PA and India. IG is a Certified Minority Business Enterprise in multiple states and certifying agencies. IG helps organizations realign their existing technology investments and embrace new technologies to keep pace with their business growth. For more information, please visit:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.