Quality Assurance/Business Analyst

Overview

We are seeking a versatile QA/BA Analyst to join a dynamic team and support both quality assurance and business analysis efforts. This individual will play a dual role leading manual testing efforts while also collaborating closely with business stakeholders to gather requirements, coordinate testing cycles, and manage documentation.

The ideal candidate is detail-oriented, organized, and an excellent communicator. This is a great opportunity for someone who enjoys bridging technical and business teams and wants to make an impact in both process and product quality.

Key Responsibilities

Quality Assurance

• Execute manual testing for web and/or internal applications.
• Develop and maintain test cases, test scripts, and test data.
• Log and track defects, performing follow-ups with technical teams.
• Coordinate UAT testing efforts, working closely with business users.
• Assist in compiling and organizing SOX-related testing documentation (SOX expertise not required).

Business Analysis

• Collaborate with stakeholders to gather and document business and functional requirements.
• Act as a liaison between technical and non-technical teams to ensure clarity and alignment.
• Translate business needs into testing goals, plans, and test scenarios.
• Participate in planning meetings, requirement reviews, and process improvement initiatives.

Documentation & Coordination

• Maintain test plans, results, and requirement traceability.
• Organize meeting notes, decisions, and deliverables in shared repositories.
• Create and manage project trackers and reports using Excel and Word.

Skills & Qualifications

• 3+ years in a QA, BA, or hybrid QA/BA role.
• Strong manual testing experience (automation is a plus, but not required).
• Proficient in Microsoft Excel and Word (pivot tables, formatting, reporting).
• Excellent communication and collaboration skills able to work effectively with both business and technical stakeholders.
• Strong attention to detail and ability to manage multiple moving pieces.
• Understanding of software development lifecycles (SDLC), Agile and/or Waterfall environments.
• Project coordination experience is a plus.
• Basic technical familiarity (reading logs, understanding error messages, or navigating databases) is a plus.

Nice to Have

• Experience in a regulated or SOX-compliant environment.
• Exposure to requirements management or test case tools (e.g., Jira, Azure DevOps, TestRail).
• Light technical knowledge comfortable working with developers or interpreting system behavior.