National Account Manager

Overview

On Site
$80,000 - $95,000
Full Time

Skills

National Account Sales
Relationship Management
Management
Market Intelligence
Attention To Detail
Communication
Customer Intelligence
Documentation

Job Details

National Account Manager is responsible for all sales activities with their assigned National Account Region with the underlying goal to aggressively grow and maintain client's National Account Customers. The candidate should be self-motivated, driven and have a hunter mentality to continuously drive new and incremental sales relative to the Company s goals.

National Account Manager role include: a Home Based Opportunity, Company provided laptop, phone / hot spot; Expenses paid for Office Phone/Internet, Mileage/Car Allowance, Overnight Stays, Traveling Meals, Airline tickets, reasonable customer Entertainment and other expenses related to the role; Paid Holidays, Health/Dental/Life Insurance; 401k Program; Compensation based on Experience and a generous industry leading Sales Incentive Plan.

Essential Job Functions and Responsibilities

Sales Growth:

Identify & sell National Accounts.

Seek National Accounts across all channels that are interested in client's Products.

Utilize Distribution, E-COM, Direct and other platforms to manage the client National Accounts.

Key Relationship Holder for client's National Accounts as defined by the Company.

Product Expertise: a go to for knowledge regarding client's Branded Products.

Become familiar with the product attributes to be able to effectively communicate and educate customers.

Assist Internal and External personnel on Sales Calls as a Product Expert.

Understand and Keep documentation on the competitive landscape.

Be aware of and combat legislation detrimental to selling client's Branded Products.

Broker & Sales Assistance: coordinate driving new sales with Brokers and other client Sales.

As needed additional activities with Customers and company Projects.

Manage all Existing and New Customer Needs:

Pricing: Managing all customer information related to Into Stock Pricing, Bids & Contracts, Competitive Awareness, Allowances, Marketing Promotions, Deviations, manage Profitability and Corporate Mandated Practices.

Customer Sales Support: Sample Submission and Handling, Trade shows, Customer Food Shows, Forecasting to client Supply Chain, Identifying and Tracking Customer Sales Trends, Conversion understanding and support, Product Training, Sales Meeting participation, and Plant Tours.

Creative Services Coordination: Artwork coordinating, Sketch Requests, Mock up coordination, Customer Approval Process and Floor Stocking Agreements.

Customer Service Coordination: Problem Resolution, Quality Complaint submissions and follow ups, Logistical Issues.

New Customer On boarding: W9s, Customer Setup, Credit Limit approval, Cash Terms and general adherence to all Terms and Policies including but not limited to Unearned Discounts and Accounts Payable.

Product Support: Marketing, Sampling, Point of Sale Material, Cross Reference Material.

Internal client's Sales and Administrative Support:

Sales Funnel Reporting: All client Sales are held accountable for submitting Sales Support Action Forms (SSAFs) through our system for New, Change or Updated Customer Information regarding Product and Sales. The SSAF tool is an instrumental piece to assist client in Capacity Analysis, Financial Analysis and Forecasting.

Data Mining: All Sales should be trained, engaged and have a thorough understanding of the client's Database (WCDB). The WCDB is a tool used to extract Sales and Customer Data to better identify Trends, Gaps and Opportunities for Internal and External use.

Business / Market Intelligence: All Sales should be aware of whom their manufacturing and customer competitors are in their Districts along with what new, innovative and / or pricing landscapes are transpiring.

Expenses Reports: It is the responsibility of the employees to be good stewards in spending money that client will reimburse. All special or large purchases should be approved by their respective Managers.

Sales Related Paperwork: The Sales is responsible for all related client's internal and external forms (not limited to but including): POD/Bid/Contract Forms, Customer Quotes, Sales Marketing Rebate forms (SMRs), Vacation Requests and Weekly Sales Reporting requirements.

VP/President Support: The Sales will act in a support role for the assigned VP of Sales and/or President with the intent to operate as a backup and support capacity related to but not limited to: District & Broker Management assistance/support/leadership, product training, food/trade show and vacation coverage. The goal is to build appropriate bench strength for future growth & promotion.

Skills / Competencies:

Experience and Ability: The Experience and Ability to work in channels and outlets related to the client sales strategy, be it distribution, major accounts, broker management or any other forms, as identified by the Leadership Team.

Effectively Sell: The Sales will have cross channel experience and the proven ability to effectively sell based on the sales strategy as it is identified by the Leadership Team. This includes embracing and aggressively driving new business via the Sales Funnel along with an End User driven focus.

Collaborate and Coordinate: The Sales will demonstrate an ability to effectively collaborate and coordinate with other personnel. This includes utilizing all resources at their disposal to effectively handle customer issues and support.

Continuous Improvement: The Sales will always drive to improve skills, including but not limited to: Technical, Internal Systems / Databases, Customer Intelligence, Competitive Landscape and the ability to adapt in change during as market conditions warrant.

The ideal candidate will possess all or most of the following additional skills:

5-10 Years National Account Sales experience.

Strong analytical abilities, including data interpretation and numerical analysis

Intellectually curious and commitment to innovation challenges the status quo

Ability to learn quickly and take direction

Effective communicator who proactively seeks clarification to ensure alignment, goals and expectations

Ability to adjust communication methods based on either customer situation or the receiver of the communication (i.e., executive leadership, field staff, peers, etc.)

Ability to manage time and follow through on tasks

Exhibit a supportive and customer focused mindset such as building positive relationships and strives to understands customer s needs, both internal and external

Excellent organization skills, documentation and strong attention to detail

Ability to respond to difficult situations in a diplomatic and professional manner

Ability to use collaborative and non-adversarial approached in achieving diverse goals

Ability to perform and navigate within a complex organization

Strong organization skills with the ability to independently adjust and manage multiple priorities with thoroughness and accuracy

Possess a positive and continuous-improvement focused approach with the willingness to learn coupled with the ability to work and thrive in a team environment

The list of job requirements above is not intended to be exhaustive or all-inclusive.

Salary: $80,000- $95,000 per year ( depends on experience level)

Benefits: Medical Insurance, PTO, 401 (k) and more

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.