Infrastructure Architect - Advanced

  • Jersey City, NJ
  • Posted 1 day ago | Updated 19 hours ago

Overview

On Site
$80 - $90 per hour
Contract - W2

Skills

Infrastructure Architect - Advanced

Job Details



We have partnered with our client in their search for a Infrastructure Engineer


Responsibilities


* Lead the engineering, deployment, and optimization of enterprise voice and video platforms across global regions.
* Serve as a subject matter expert (SME) on tools such as Zoom and Zoom Phone.
* Architect and implement voice/video solutions that align with business needs, security policies, and compliance requirements.
* Collaborate with stakeholders across engineering, cybersecurity, risk, and vendor teams to deliver integrated, scalable solutions.
* Oversee complex migrations, feature rollouts, lifecycle upgrades, and decommissioning of legacy systems.
* Develop automation and tooling to improve reliability, observability, and efficiency (using Python, PowerShell, or similar).
* Support cloud-based architecture and integration with platforms such as AWS, with a focus on resiliency and performance.
* Provide tier-3 support, perform root cause analysis, and drive incident resolution and continuous improvement.
* Maintain documentation, operational runbooks, and architectural diagrams.


Skills Required:



  • Zoom & Zoom Phone (including large-scale deployments)

  • Cisco Call Manager, Webex, Expressway

  • Adobe Connect

  • Strong scripting or development experience (e.g., Python, PowerShell, JavaScript).

  • Hands-on experience with AWS or other cloud platforms (e.g., Azure, Google Cloud Platform).

  • Excellent problem-solving and troubleshooting skills.

  • Strong communication skills and the ability to influence stakeholders at various levels.

  • Experience working in regulated or enterprise-scale environments.



Preferred Qualifications:



  • Industry certifications (e.g., CCNP Collaboration, AWS Certified Solutions Architect).

  • Experience with SIP routing, SBCs, voice gateways, and call analytics.

  • Exposure to compliance monitoring tools (e.g., Theta Lake, NICE, Verint).

  • Familiarity with the integration of collaboration tools with ITSM, directory services, and productivity platforms (e.g., Jira, ServiceNow, Office 365).


Education & Work Experience



  • Bachelors degree in Computer Science, Information Technology, or a related field.

  • 6+ years of relevant experience managing enterprise voice and video platforms.


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About Korn Ferry


Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>

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About Korn Ferry