UI/UX Manager

Occasional in-office requirement (Murray, KY)

Position: UI/UX Manager
Reports to: Executive Director of Product Management
Position Summary
The UI/UX Manager is responsible for ensuring product usability; shaping the look, feel, and usability of our SaaS platform and mobile applications. This role blends hands-on design work with strategic leadership to ensure our products are intuitive, accessible, and visually consistent. You will lead the design vision as part of an empowered team; partnering with Product Managers and Engineering Technical Leads to solve complex user problems and ensure every feature we release aligns with our product vision, strategy, and company mission. Partners with product marketing in creation of promotional and sales enablement tools.
Summary of Responsibilities

1. Design Leadership & Vision

   • Define and own the UI/UX strategy that aligns with company and product goals

   • Maintain and evolve a design system for consistent and scalable UI patterns

   • Champion accessibility, usability, and responsive design best practices

1. Discovery & Research

   • Partner with Product Managers to conduct customer discovery

   • Map end-to-end user journeys to uncover pain points and opportunities

   • Analyze and translate findings into clear, actionable design requirements

1. Design Execution

   • Create wireframes, prototypes, and high-fidelity designs using tools like Figma for new designs and refinement of existing web-based and mobile interfaces, ensuring a user-friendly and visually appealing experience

   • Validate designs through usability testing and feedback loops

   • Collaborate closely with engineering to ensure accurate design implementation

1. Team & Process Development

   • Establish UI/UX best practices across design and development

   • Mentor and guide junior designers or contractors (as team grows)

   • Help embed design thinking into cross-functional team culture

Qualifications/Experience

1. 5+ years of UI/UX design experience, with at least 1 2 years in a leadership role

2. Proven track record designing for SaaS B2B applications (web + mobile)

3. Expertise in modern design tools (Figma, Sketch, Adobe Creative Suite)

4. Strong understanding of user-centered design principles, accessibility standards, and responsive design

5. Experience collaborating in agile product development environments

6. Excellent communication skills to influence stakeholders and advocate for design

Skills

• Experience building a design function from the ground up in a small company

• Familiarity with HTML/CSS for effective engineering collaboration

• Knowledge of compliance-heavy or enterprise-scale product environments

Impact

• Opportunity to own and shape the design vision for a next-generation platform

• Direct impact on user satisfaction, adoption, and business growth

• Work closely with a collaborative product, engineering, and customer-facing team

• Be part of a company with a mission to help keep workers safe and protect communities

Note: This job description does not restrict management's right to assign or reassign duties and responsibilities at any time.