Office 365 Administrator

Key Responsibilities:

• Administer and support the full suite of Microsoft 365 services.
• Manage user accounts, licenses, and security groups in Microsoft 365 and Azure AD.
• Monitor system performance and troubleshoot issues related to Office 365 services.
• Implement and maintain security policies, compliance settings, and data loss prevention (DLP) rules.
• Provide technical support and training to end-users.
• Collaborate with IT teams to integrate Office 365 with other enterprise systems.
• Stay current with Microsoft 365 updates and recommend improvements.
• Manage mobile device access and security through Intune or other MDM solutions.
• Create and maintain documentation for configurations, procedures, and policies.

Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 2+ years of experience administering Microsoft 365 environments.
• Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
• Experience with PowerShell scripting for automation and administration.
• Familiarity with Microsoft Defender, Intune, and compliance center tools.
• Excellent problem-solving and communication skills.
• Microsoft certifications (e.g., MS-100, MS-101, or Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.

Preferred Skills:

• Experience with hybrid environments (on-premises AD + Azure AD).
• Knowledge of Microsoft Power Platform (Power Automate, Power Apps).
• Understanding of identity and access management (IAM) best practices.