IT Image Management Systems Support Specialist

IT Image Management Systems Support Specialist

BCforward is currently seeking a highly motivated IT Image Management Systems Support Specialist

for an opportunity at Eagan-MN Location!

Position Title: IT Image Management Systems Support Specialist

Location: Eagan, MN

Anticipated Start Date: 08/25/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ months

Job Type: Full Time (>=40 HRS WEEKLY) - CONTRACT - Remote

Pay Range: $45/hr to $52/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Key responsibilities:

Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across the client. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gain institutional approvals.

Job Responsibilities:

-Evaluates alternative approaches and presents recommendations to teams and unit leadership.

-Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.

-Maintains and supports multiple systems or complex software applications and their associated hardware at multiple client sites.

-Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.

-Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.

-Works effectively across departmental organizations gaining consensus of stakeholders.

-May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.

-Acts as a liaison to the client departments and vendors to adequately support the division's computing systems.

-Interfaces routinely with colleagues who may be located at any of the client Group practices to perform job responsibilities requiring virtual collaboration and partnership.

-May be required to provide 24/7 on-call support.

Skills: Required Skills & Experience:

-See Education Section for Required Experience.

-Experience working in healthcare technology.

-Exposure to managing both custom developed and vendor-supplied applications.

-Applies effective system design principles and software development methodologies.

-Demonstrated ability to multi-task among multiple complex assigned tasks/projects.

-Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.

-Evidence of project management skills.

-Possesses an objective and positive attitude with all tasks and projects.

-Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.

-Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.

Preferred Skills & Experience:

-N/A

Keywords:

Education: Required Education:

-Bachelor's degree and three (3) years' experience, including one (1) year demonstrated technical experience.

OR

-Associate's degree and seven (7) years' experience, including one (1) year demonstrated technical experience.

Preferred Education:

-Master's degree in applicable field.

Required Certifications & Licensure:

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our and . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 241313 when responding to this ad.