Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Salesforce Vlocity
OmniStudio
Vlocity CPQ
EPC
telecom industry data models
Job Details
Greetings from SRINAV INC.
Kindly find the below requirement and share your interest.
Position : Salesforce SME with Vlocity
Location : Remote in Central time zone may require travel on need basis for any meetings
Duration : Long term
Job Description :
- 12+ years of experience in CRM/BSS projects with at least 3 5 years of Salesforce Vlocity implementation experience.
- Strong domain knowledge of Telecom/CSP operations and CRM processes.
- Deep hands-on expertise with OmniStudio, Vlocity CPQ, and EPC.
- Experience in solutioning across lead management, order capture, fulfillment, and product lifecycle.
- Excellent understanding of data flows between Salesforce and external systems (Billing, ERP, Inventory, etc.).
- Salesforce and Vlocity certifications preferred (OmniStudio Consultant, CPQ Specialist, etc.).
Role Responsibilities :
- Act as the go-to SME for Vlocity (Communication Cloud) components including:
- OmniStudio (OmniScripts, DataRaptors, Integration Procedures)
- CPQ, EPC (Enterprise Product Catalog)
- Vlocity Cards, DPA (Digital Process Automation)
- Translate telecom-specific business requirements into scalable Salesforce/Vlocity solutions.
- Recommend best practices for order capture, product configuration, pricing, and quoting in a telecom ecosystem.
- Advise stakeholders on telecom industry data models, processes, and customer journeys (Lead to Order, Order to Cash).
- Understand key telecom functions such as subscriber management, bundles, offers, usage, billing, and fulfillment.
- Guide and support configuration and development teams with Vlocity framework usage.
- Perform hands-on configuration in Vlocity as needed.
- Participate in functional testing, defect triaging, and validating E2E business scenarios.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.