Only W2 || Program Manager || Arlington Virginia or Seattle WA (3 Days Onsite)

Job Title: Program Manager

Location: Arlington Virginia or Seattle WA (3 Days Onsite)

The ideal candidate will be a self-starter with deep knowledge of project/program management, demonstrate strong relationship and strategic influencing skills, be experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills, problem solving skills, influencing without authority, strong ability to prioritize, and a passion for customer experience.
Key job responsibilities
- Partner with key counterparts across geographies to launch business and/or technical initiatives in a scalable and cost-effective manner
- End to end project management across a suite of launches within a program
- Develop a solid understanding of Finance Operations systems and processes
- Translate complex business requirements into functional designs
- Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics
- Manage process transitions/implementations across multiple functions and geographies
- Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
- Identify, assess, track and mitigate risks at multiple levels
- Proactively monitor program performance to identify, address and prevent potential issues
- Address barriers through problem solving, communication and active coordination with stakeholders
- Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities

Basic qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of managing stakeholders in cross-functional project experience
- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- 5+ years of working cross functionally with tech and non-tech teams experience

Preferred qualifications

- Healthcare industry experience is preferred

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Independent and entrepreneurial style showing the ability to work with minimal direction in a fast-paced and rapidly changing environment
- B2B industry experience a plus