Overview
On Site
Contract - W2
Contract - Independent
Skills
Computer Hardware
Network
Structured Cabling
Backup
Data Security
Recovery
FOCUS
Customer Service
Remote Support
Laptop
Mobile Devices
Collaboration
Tier 1
Tier 2
Technical Support
Microsoft Windows
Microsoft Office
Active Directory
Computer Networking
Meraki
Management
Documentation
Conflict Resolution
Problem Solving
Attention To Detail
Communication
Information Assurance
Information Architecture
Impact Analysis
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are seeking a skilled IT Support Specialist to join our client's team in Indianola, Iowa. This is a long-term onsite contract role offering the opportunity to work hands-on with a variety of technologies in a dynamic and collaborative environment.
Key Responsibilities:
Requirements
Qualifications:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking a skilled IT Support Specialist to join our client's team in Indianola, Iowa. This is a long-term onsite contract role offering the opportunity to work hands-on with a variety of technologies in a dynamic and collaborative environment.
Key Responsibilities:
- Provide responsive technical support for hardware, software, and network-related issues.
- Troubleshoot and resolve end-user issues related to Office 365 and other enterprise applications.
- Manage Active Directory: user account creation, permission management, and updates.
- Support basic network infrastructure: server configuration, structured cabling, and Meraki device maintenance.
- Monitor and manage backup systems to ensure data security and recovery readiness.
- Address support tickets with a strong focus on customer service and timely resolution.
- Deliver deskside and remote support for workstations, laptops, and mobile devices.
- Collaborate with IT team members to resolve complex issues and share technical insights.
- Provide Tier 1 and Tier 2 support, escalating more advanced issues when appropriate.
Requirements
Qualifications:
- 2+ years of experience in IT support or a related technical role.
- Proficiency with Windows OS, Office 365, and Active Directory.
- Familiarity with basic networking concepts and Meraki device management.
- Experience with ticketing systems and IT documentation practices.
- Strong problem-solving skills and attention to detail.
- Excellent interpersonal and communication abilities.
- Able to work 100% onsite in Indianola, IA.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.