Overview
On Site
Full Time
Skills
Managed Services
Product Engineering
Artificial Intelligence
ServiceNow
Service Delivery
Knowledge Base
IT Transformation
FOCUS
Productivity
Partnership
IT Infrastructure
VMware
Active Directory
Microsoft Azure
OS X
Mobile Devices
Computer Networking
Technical Support
Leadership
Budget
Incident Management
Process Improvement
Auditing
Regulatory Compliance
Migration
Servers
Cloud Computing
SaaS
Hardening
Virtual Desktop
VDI
Identity Management
Microsoft Windows
IT Operations
Network
Storage
Security Engineering
Project Management
Organized
Scheduling
Management
Reporting
SAP BASIS
Law
Innovation
Recruiting
Job Details
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
The Milestone IT Project Manager possesses experience planning and managing IT infrastructure operations and projects, primarily with VMware, Windows Servers, Active Directory services, Microsoft Azure services, Windows and MacOS endpoints, and mobile devices. This role works closely with networking, computing, storage, end user support, and security engineering to upgrade and enhance the stability, reliability, and performance of the production and corporate IT environments.
The Technical IT Project Manager service includes the following roles and responsibilities:
Project Management - Work closely with leadership, technical teams, and other resources to plan, scope, and deliver multiple projects on budget and on schedule
Manage all aspects and phases of IT projects: technical resources, schedule, milestones, budgets, resource assignments, project communications, reporting, etc.
Identify requirements needed from external and cross-functional teams
Document, evaluate, and manage project risks, issues, and changes
Effectively coordinate the resources and schedules across projects with competing priorities
Expert at defining what "done" is and helping the teams to achieve this
Lead standups, team meetings, lessons learned and other meetings
Ability to help engineers translate business requirements into IT deliverables
Prepare reports, status, and project artifacts
Operational Support
Manage and help resolve escalated issues and requests
Participate in major incident management process
Identify and help implement process improvements
Assist with audits, security reviews, and compliance initiatives
List of projects and other initiatives may include but is not limited to:
Migration of servers and services to cloud hosted and SaaS applications
Implementation of OS hardening standards
Consolidation of Virtual Desktop Infrastructure (VDI) solutions
Consolidation of AD domains
Automation of OS patching and application updates
Enhancements to Jamf and Intune for improved device management
Implementation of a server and service monitoring solution
Implementation of a privileged identity management solution
Implementation of an endpoint performance / experience solution
Upgradation of Windows 10 to Windows 11
Skills
Extensive experience managing IT operations and projects in an enterprise environment
Experience working with Network, Server, Storage, and Security Engineering resource
Strong Project Management skills ' highly organized, excellent communicator, good at planning and scheduling, stay on top of risks, clearly understands project objectives and critical path
Ability to manage multiple competing priorities and deadlines in parallel
Experience working with various stakeholders, IT leaders, and executives
Strong initiative
Experience using Smartsheet to plan, track, and report project progress
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
The Milestone IT Project Manager possesses experience planning and managing IT infrastructure operations and projects, primarily with VMware, Windows Servers, Active Directory services, Microsoft Azure services, Windows and MacOS endpoints, and mobile devices. This role works closely with networking, computing, storage, end user support, and security engineering to upgrade and enhance the stability, reliability, and performance of the production and corporate IT environments.
The Technical IT Project Manager service includes the following roles and responsibilities:
Project Management - Work closely with leadership, technical teams, and other resources to plan, scope, and deliver multiple projects on budget and on schedule
Manage all aspects and phases of IT projects: technical resources, schedule, milestones, budgets, resource assignments, project communications, reporting, etc.
Identify requirements needed from external and cross-functional teams
Document, evaluate, and manage project risks, issues, and changes
Effectively coordinate the resources and schedules across projects with competing priorities
Expert at defining what "done" is and helping the teams to achieve this
Lead standups, team meetings, lessons learned and other meetings
Ability to help engineers translate business requirements into IT deliverables
Prepare reports, status, and project artifacts
Operational Support
Manage and help resolve escalated issues and requests
Participate in major incident management process
Identify and help implement process improvements
Assist with audits, security reviews, and compliance initiatives
List of projects and other initiatives may include but is not limited to:
Migration of servers and services to cloud hosted and SaaS applications
Implementation of OS hardening standards
Consolidation of Virtual Desktop Infrastructure (VDI) solutions
Consolidation of AD domains
Automation of OS patching and application updates
Enhancements to Jamf and Intune for improved device management
Implementation of a server and service monitoring solution
Implementation of a privileged identity management solution
Implementation of an endpoint performance / experience solution
Upgradation of Windows 10 to Windows 11
Skills
Extensive experience managing IT operations and projects in an enterprise environment
Experience working with Network, Server, Storage, and Security Engineering resource
Strong Project Management skills ' highly organized, excellent communicator, good at planning and scheduling, stay on top of risks, clearly understands project objectives and critical path
Ability to manage multiple competing priorities and deadlines in parallel
Experience working with various stakeholders, IT leaders, and executives
Strong initiative
Experience using Smartsheet to plan, track, and report project progress
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.